Labels
The labels axed to the computer provide information you may need when you troubleshoot system 
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the 
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the 
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a 
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you 
may be asked for the serial number, the product number, or the model number. Locate this information 
before you contact support.
Table 2-11  Service label components
Component  
(1) HP product name  
(2) Product ID  
(3) Serial number  
(4) Warranty period  
● Regulatory label(s)—Provide(s) regulatory information about the computer.
● Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval 
markings for the countries or regions in which the devices have been approved for use.
16 Chapter 2   Components