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4-3

Troubleshooting

Basic Troubleshooting Tips

Troubleshooting

■ Check the port configuration. A port on your switch may not be

operating as you expect because it has been put into a “blocking” state by

Spanning Tree, GVRP (automatic VLANs), or LACP (automatic trunking).

(Note that the normal operation of the Spanning Tree, GVRP, and LACP

features may put the port in a blocking state.) Or, the port just may have

been configured as disabled through software.

Use the switch console to determine the port’s configuration and verify

that there is not an improper or undesired configuration of any of the

switch features that may be affecting the port. For more information, see

the Management and Configuration Guide, which is on the ProCurve

Web site at www.hp.com/go/procurve/manuals, (See page 1-13).

For more information on possible network problems and their solutions, refer

to the technical note “Troubleshooting LAN Performance and Intermittent

Connectivity Problems”, which can be found on the ProCurve Web site,

www.hp.com/go/procurve/,in the Reference Library section, A-Z Index.

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