HP ProDesk 400 G2 Small Form Factor User Manual

Control panel message Description Recommended action
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard drive.
1796-SATA Cabling Error One or more SATA devices are improperly
attached. For optimal performance, the SATA 0
and SATA 1 connectors must be used before
SATA 2 and SATA 3.
Ensure SATA connectors are used in ascending
order. For one device, use SATA 0. For two
devices, use SATA 0 and SATA 1. For three
devices, use SATA 0, SATA 1, and SATA 2.
1797-SATA Drivelock is not supported in RAID
mode.
Drivelock is enabled on one or more SATA hard
drives, and they cannot be accessed while the
system is configured for RAID mode.
Either remove the Drivelocked SATA device or
disable the Drivelock feature. To disable the
Drivelock feature, enter Computer Setup,
change Storage > Storage Options > SATA
Emulation to IDE, and select File > Save
Changes and Exit. Reenter Computer Setup and
select Security > Drivelock Security. For each
listed Drivelock-capable SATA device, ensure
Drivelock is Disabled. Lastly, change Storage >
Storage Options > SATA Emulation back to
RAID and select File > Save Changes and Exit.
1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper version.
2. Change the processor.
2200-PMM Allocation Error during MEBx
Download
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM.
1. Reboot the computer.
2. Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3. If the memory configuration was recently
changed, unplug the computer, restore
the original memory configuration, and
reboot the computer.
4. If the error persists, replace the system
board.
2201-MEBx Module did not checksum correctly Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM.
1. Reboot the computer.
2. Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3. If the memory configuration was recently
changed, unplug the power cord, restore
the original memory configuration, and
reboot the computer.
4. If the error persists, replace the system
board.
2202-PMM Deallocation Error during MEBx
cleanup
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM.
1. Reboot the computer.
2. Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
POST numeric codes and text messages 109

HP ProDesk 400 G2 Small Form Factor Specifications

General

Brand	HP
Model	ProDesk 400 G2 Small Form Factor
Category	Desktop
Language	English