HP subscriber’s choice
HP strongly recommends that customers sign up online using the
Subscriber’s choice web site: h
ttp://www.hp.com/go/e-updates
• Subscribing to this service provides yo u with e-mail updates on
the latest product enhancements, newest versions of drivers, and
firmware documentation updates, as well as instant access to
numerous other product resources.
• After signing up, you can quickly locate your products by selecting
Business suppor t,andthenStorage under Product Category.
HP-authorized reseller
For the name of your nearest H P-authorized reseller:
• In the United States, ca ll 1- 800-282-6672.
• Elsewhere, visit the HP web site: h
ttp://www.hp.com Then, click
Contact HP to find locations and telephone numbers.
Other helpful web sites
For other product i nformation, see the following HP web sites:
•h
ttp://www.h p.com/go/storage
•http://www.hp.com/suppor t /
•http://www.docs.hp.com
•http://www.microsoft.com
HP hardware support services
HP Instant Support Enterprise Edition (ISEE) provides proactive remote
monitoring, diagnostics, and troubleshooting to help you enhance
the availabilit y of your servers, as well as storage and network
devices. The ISEE software is located on the stora ge server in the
c:\hpnas\components\ISEE folder.Formoreinformation,go
to the HP web site: h
ttp://h20219.www2.hp.com/services/cache/
10707-0 -0-225-121.aspx
HP Ser vices provides service tools that notify you when a significant system
event has or will occur. These tools, WEBES System Event Analyzer (SEA)
and OSEM
, are used both as part of the ISEE remote service offering and
as standalone to
ols to HP service customers. They are designed to send a
notification only when an event or series of events has occurred that require
service action. T hey are not intended to be real-time system state monitors
12
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