HP ProLiant DL380 Generation 4

Troubleshooting 101
Item Refer to
1
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart
)
2 "POST problems flowchart (on page 99)"
3
• "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
• Controller documentation
4
"HP Insight Diagnostics (on page 87)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support
)
5
• "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
• Controller documentation
• "Loose connections (on page 92)"
6
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support)
7
• "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
• "HP contact information (on page 114)"
8
• "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
9 "General diagnosis flowchart (on page 94)"