HP RP2 2000 - Page 80

Control panel message Description Recommended action
918-Front USB Not Connected Front USB harness has been detached or
unseated from motherboard.
Reconnect or replace front USB harness.
921-Device in PCI Express slot failed to
initialize
There is an incompatibility/problem with this
device and the system or PCI Express Link could
not be retrained to an x1.
Try rebooting the system. If the error reoccurs,
the device may not work with this system
1151-Serial Port A Address Conflict Detected Both external and internal serial ports are
assigned to COM1.
1. Remove any serial port expansion cards.
2. Clear CMOS. (See Appendix B,
Password
security and resetting CMOS
on page 76.)
3. Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1152-Serial Port B Address Conflict Detected Both external and internal serial ports are
assigned to COM2.
1. Remove any serial port expansion cards.
2. Clear CMOS. (See Appendix B,
Password
security and resetting CMOS
on page 76.)
3. Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1155-Serial Port Address Conflict Detected Both external and internal serial ports are
assigned to same IRQ.
1. Remove any serial port expansion cards.
2. Clear CMOS. (See Appendix B,
Password
security and resetting CMOS
on page 76.)
3. Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard drive.
1796-SATA Cabling Error One or more SATA devices are improperly
attached. For optimal performance, the SATA 0
and SATA 1 connectors must be used before
SATA 2 and SATA 3.
Ensure SATA connectors are used in ascending
order. For one device, use SATA 0. For two
devices, use SATA 0 and SATA 1. For three
devices, use SATA 0, SATA 1, and SATA 2.
2212-USB Key Provisioning failure writing to
device
USB device used for USB key provisioning will
not allow BIOS to update provision file
properly.
1. Try a different USB key device for
provisioning.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2217-ME Firmware Version request failure ME firmware is not properly responding to BIOS
query for version information.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
72 Chapter 8 POST error messages