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HP StorageWorks 2324fc - User Manual

HP StorageWorks 2324fc
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HP StorageWorks
Carrier-Grade 2324fc Modular Smart Array
user guide
Part number: 5991-8050
second edition: March 2009

Table of Contents

Questions and Answers

  • J
    Jennifer HenryAug 19, 2025
    How to isolate a host-side connection fault in HP Network Hardware?
    • W
      William MosleyAug 19, 2025
      To troubleshoot a host-side connection fault in your HP Network Hardware, first halt all I/O to the storage system. Then, try reseating the SFP and FC cable. If the issue persists, move the SFP and cable to a port with a known good link status, or swap the SFP with a known good one. Alternatively, re-insert the original SFP and swap the cable with a known good one. You can also replace the HBA with a known good HBA or move the host-side cable and SFP to a known good HBA. Finally, move the cable and SFP back to its original port.
  • A
    Anthony GutierrezAug 21, 2025
    How to isolate a controller module expansion port connection fault in HP StorageWorks 2324fc?
    • J
      Jessica TuckerAug 21, 2025
      To address a controller module expansion port connection fault in HP Network Hardware, begin by halting all I/O to the storage system. Reseat the expansion cable. If the problem continues, move the expansion cable to a port on the RAID enclosure with a known good link status. If it still doesn't work, move the expansion cable back to the original port on the controller enclosure. You may also move the expansion cable on the drive enclosure to a known good expansion port on the drive enclosure. As another solution, replace the cable with a known good cable, making sure the cable is attached to the original ports used by the previous cable.
  • C
    Cameron GomezAug 23, 2025
    What to do if the drive module Fault/UID LED is blinking amber on HP StorageWorks 2324fc?
    • X
      xpadillaAug 25, 2025
      If the drive module Fault/UID LED is blinking amber on your HP Network Hardware, it indicates that the drive is offline, and a predictive failure alert may have been received. Check the event log for specific information. You can also isolate the fault or contact an authorized service provider for assistance. Alternatively, the drive may be active, but a predictive failure alert may have been received for this device. Check the event log for specific information regarding the fault, isolate the fault, or contact an authorized service provider for assistance.
  • R
    Richard PeckAug 26, 2025
    What to do if the drive enclosure Fault/Service Required LED is amber on HP StorageWorks 2324fc?
    • V
      Victoria MartinezAug 26, 2025
      If the drive enclosure Fault/Service Required LED is amber on your HP Network Hardware, it could be due to a hardware-controlled power-up error, cache flush error, or cache self-refresh error. In this case, check the event log for specific information. You can also isolate the fault, contact an authorized service provider for assistance, or replace the component if necessary. It can also happen if you are installing an I/O module FRU, the module has not gone online and likely failed its self-test. In this case, check the event log for specific information regarding the fault. You can also isolate the fault, contact an authorized service provider for assistance, replace if necessary, or try removing and reinstalling the new I/O module, and check the event log for errors.
  • N
    Nicholas SmithAug 28, 2025
    What does it mean if the front panel Fault LED is amber on HP StorageWorks 2324fc?
    • S
      Sherri LewisAug 28, 2025
      If the front panel Fault LED is amber on your HP Network Hardware, it indicates a fault condition. To resolve this, check the LEDs on the back of the controller to narrow the fault to a FRU, connection, or both. Also, review the event log for specific details about the fault.
  • S
    Stephanie WhiteAug 30, 2025
    Why is the controller back panel Fault/Service Required LED amber on HP Network Hardware?
    • M
      Misty SmithAug 30, 2025
      If the controller back panel Fault/Service Required LED is amber on your HP Network Hardware, it may be due to a hardware-controlled power-up error, cache flush error, or cache self-refresh error. To resolve this, restart the controller from the other controller using SMU or the CLI. Alternatively, remove the controller and reinsert it. If the issue persists, contact an authorized service provider for assistance or replace the controller.
  • M
    michael06Sep 1, 2025
    What to do if the power supply’s AC Power Good LED is off on HP Network Hardware?
    • C
      Christopher OliverSep 2, 2025
      If the power supply’s AC Power Good LED is off on your HP Network Hardware, it suggests that the power supply is not receiving adequate power. Verify that the power cord is properly connected and check the power source. Also, check that the power supply FRU is firmly locked into position. Review the event log for specific information regarding the fault, isolate the fault, or contact an authorized service provider for assistance.
  • J
    Jose MorrisonSep 4, 2025
    What to do if the enclosure does not initialize on HP Network Hardware?
    • M
      matthew10Sep 4, 2025
      If the drive enclosure does not initialize on your HP Network Hardware, perform a rescan. You can also power cycle the system. Ensure that the power cord is properly connected and check the power source. Finally, check the event log for errors.
  • M
    Miranda BrownSep 6, 2025
    Why are both drive module LEDs off on my HP StorageWorks 2324fc?
    • S
      Sara ReedSep 6, 2025
      If both drive module LEDs (Online/Activity and Fault/UID) are off on your HP Network Hardware, it could be due to no power, the drive being offline, or the drive not being configured. Check that the drive is fully inserted and latched in place, and that the enclosure is powered on.
  • N
    Natalie VillanuevaSep 8, 2025
    What to do if the drive enclosure back panel OK LED is off on HP StorageWorks 2324fc?
    • T
      Thomas HoweSep 9, 2025
      If the drive enclosure back panel OK LED is off on your HP Network Hardware, it indicates that the power supply unit or a fan is operating at an unacceptable voltage/RPM level, or has failed. Check that the power supply FRU is firmly locked into position. Also, check that the AC cord is connected to a power source and to the power supply.

Summary

3 Installing the enclosures

Installation checklist

Provides a step-by-step sequence for installing the storage system components.

Connecting controller and MSA2000 3.5 12-drive enclosures

Instructions for cabling the controller enclosure with drive enclosures.

Testing enclosure connections

Procedure to verify that all enclosure connections are established correctly.

Obtaining IP values

Steps to acquire and set management port IP addresses using DHCP or CLI.

4 Connecting hosts

Host system requirements

Specifies the necessary criteria for host systems connecting to the array.

Connecting the enclosure to data hosts

Guides on establishing connections between the storage enclosure and host servers.

Connecting direct attach configurations

Details how to connect hosts directly to the storage system.

Connecting switch attach configurations

Explains how to connect hosts via Fibre Channel switches.

Connecting remote management hosts

Instructions for connecting management systems over an Ethernet network.

5 Basic operation

Powering on;powering off

Provides procedures for starting up and shutting down the storage system.

6 LED descriptions

Front panel LEDs

Explanation of the status indicator lights on the front of the enclosure.

Hard drive LEDs

Describes the LEDs associated with individual hard drives.

Rear panel LEDs

Explanation of the status indicator lights on the rear of the enclosure.

Power supply LEDs

Describes the status indicators for the system's power supply units.

7 Configuring a system for the first time

Configuring your web browser for SMU

Steps to ensure the web browser is properly set up for the SMU.

Logging in to SMU from a local management host

Procedure for accessing the SMU interface from a local computer.

Using the Configuration Wizard

A guide to the wizard for initial system configuration.

Using the Provisioning Wizard

A guide to the wizard for creating and mapping virtual disks.

Testing the configuration

Steps to verify that the system configuration is successful.

8 Troubleshooting

Fault isolation methodology

Outlines the systematic approach to diagnosing and locating faults within the system.

Gather fault information

First step in troubleshooting: collecting relevant data and system status.

Determine where the fault is occurring

Locating the specific area or component where the fault is present.

Review the event logs

Using system event logs to analyze faults and identify causes.

Isolate the fault

Techniques to narrow down the fault to a specific FRU or connection.

If the enclosure does not initialize

Specific troubleshooting steps for when an enclosure fails to initialize.

Diagnostic steps

Detailed troubleshooting flowcharts based on LED indicators.

Controller failure in a single-controller configuration

Addresses issues related to controller failure in specific configurations.

If the controller has failed or does not start, is the Cache Status LED on;blinking?

Transporting Cache

Isolating a host-side connection fault

Troubleshooting steps for faults in host connectivity.

Isolating a controller module expansion port connection fault

Troubleshooting for faults related to expansion port connections.

Resolving voltage and temperature warnings

Guidance on addressing system warnings related to voltage and temperature.

B Environmental requirements and specifications

Safety requirements

Site wiring and AC power requirements

Site wiring and DC power requirements

Electrical guidelines

Ventilation requirements

C Electrostatic discharge

Preventing electrostatic discharge

Grounding methods to prevent electrostatic discharge

D Regulatory compliance and safety

Electrostatic discharge

Preventing electrostatic damage

Grounding methods

HP StorageWorks 2324fc Specifications

General IconGeneral
Host InterfaceFibre Channel
Number of Drives24
Form Factor2U
RAID Levels Supported0, 1, 5, 10, 50
CoolingRedundant fans
Power SupplyRedundant power supplies
Ports4
Port TypeFibre Channel
Data Transfer Rate4 Gbps
CompatibilityHP ProLiant, HP Integrity servers
Operating Humidity20% to 80% non-condensing

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