Getting more information
●
For comprehensive information about your computer, as well as governmental agency and safety
information about the use of your computer, access Help and Support by clicking Start, and then
clicking Help and Support.
●
The HP Web site (
http://www.hp.com) provides product news and software updates.
Technical support
If you cannot solve a problem using the troubleshooting tips in this chapter, you may need to contact
technical support.
For the fastest possible resolution of your problem, have the following information available when you
call or e-mail:
●
Model name and number for the computer and for the docking station
●
Serial numbers for the computer and docking station
●
Dates the computer and docking station were purchased
●
Conditions under which the problem occurred
●
Error messages that have been displayed
●
Hardware and software you are using
●
The manufacturer and model of components connected to the computer and docking station
To contact technical support, click Start, click Help and Support, and then click Contact support to
start a chat session with a support specialist. You can also refer to the Worldwide Telephone
Numbers booklet, included with the computer, for contact information.
NOTE: When technical support chat is not available in a particular language, it is available in English.
Getting more information 17
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