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4 Troubleshooting Your PC
If Your PC Has a Hardware Problem
4
Troubleshooting
CD-ROM Drive is Idle
If the CD-ROM drive does not appear to be working, try accessing the
disk by clicking on the CD-ROM drive icon or drive letter assigned to
the CD-ROM drive by your operating system.
CD-ROM Drive Does Not Work
• Check that the cables have been properly connected.
• Check that a CD is inserted in the drive.
• Verify that the CD-ROM is declared as “CD” in the Setup program.
• Verify that the Bus IDE Adapters item is set to Both in Setup.
• If you intend to boot on CD-ROM, make sure that this option is
enabled in Setup.
• For further information refer to the CD-ROM documentation.
If an Accessory Board Does Not Work
Carry out the following checks:
• Ensure the board has been firmly installed in the accessory board
slot.
• Check that the accessory board has been correctly configured with
the Intel ISA Configuration Utility (available on PCs preloaded with
Windows for Workgroups 3.11) if necessary.
• Ensure the board is not using memory, I/O addresses, an IRQ, or
DMA also used by the PC. Refer to “IRQs, DMAs, and I/O Addresses”,
on page 64. Refer to the board’s manual for further details.
• Check that the PC has been configured correctly in Setup.
• If the problem persists, refer to HP support.
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