English 19
2 Basic Problem Solving
Frequently Asked Questions
Frequently Asked Questions
Q: How can I get help with installing LAN cards in my PC?
A: Refer to the LAN Card Ready section accessible from the support Web
site at:
www.hp.com/go/vectrasupport. This provides information on
commonly installed LAN cards and installation information for LAN
card drivers.
Q: Where can I get more information on installing accessories in my PC?
A: The Troubleshooting and Upgrade Guide has detailed information on
installing accessories and is available on HP’s support Web site at:
www.hp.com/go/vectrasupport.
Q: How can I reinstall my PC’s operating system?
A: Use the software Recovery CD-ROM provided with your PC.
Q: How can I be sure that the software/hardware I want to install in my PC is
compatible?
A: Refer to the Tested Product List at:
www.hp.com/go/vectrasupport.
Q: Why is my PC running slowly/producing strange messages?
A: Your PC may have been infected by a virus. Run the antivirus utility
preloaded on your PC.
If the problem continues, update your PC’s BIOS. You can download the
BIOS and updating instructions from
www.hp.com/go/vectrasupport
.
Q: I’ve been experiencing problems with my PC ever since I installed some
new software. What can I do?
A: Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems.
Q: How do I disable the integrated sound features on my PC if I install an
accessory sound card?
A: Enter the PC’s Setup program by pressing
F2
during startup, then
disable the
Integrated Audio Interface
in the
Advanced
menu.
Q: Can I use USB hardware devices with all the operating systems preloaded
on my PC?
A: USB is supported by Windows 95 release 2.x (preloaded), as well as
Windows 98.
gap.bk : gap-2.fb4 Page 19 Friday, January 15, 1999 5:03 PM
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