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HPE OfficeConnect 1420 Series

HPE OfficeConnect 1420 Series
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Appendix C Troubleshooting
Table 13 describes the troubleshooting methods for common issues that you might encounter while
using and managing the switch.
If a problem persists, contact HP Support.
Table 13 Troubleshooting methods
Symptom
Troubleshooting method
Power LED off
1. Verify that the correct power source is used and the power
cords are correctly connected.
2. Verify that the power source side provides power supply
correctly.
LAN interface LED off
1. Verify that the network cable is correctly connected to the
network port of the switch.
2. Insert the two ends of a network cable into two network ports of
the switch. If the port LEDs are off, replace the network cable.

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