Removal and replacement procedures  25 
Removal and replacement procedures 
Required tools 
You need the following items for some procedures: 
•  Torx T-10 screwdriver 
•  Torx T-15 screwdriver 
•  Diagnostics Utility 
 
Safety considerations 
Before performing service procedures, review all the safety information. 
 
Preventing electrostatic discharge 
To prevent damaging the system, be aware of the precautions you must follow when setting up the 
system or handling parts. A discharge of static electricity from a finger or other conductor may damage 
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of 
the device. 
To prevent electrostatic damage: 
•  Avoid hand contact by transporting and storing products in static-safe containers. 
•  Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. 
•  Place parts on a grounded surface before removing them from their containers. 
•  Avoid touching pins, leads, or circuitry. 
•  Always be properly grounded when touching a static-sensitive component or assembly. 
 
Preparation procedures 
To access some components and perform certain service procedures, you must perform one or more of 
the following procedures: 
•  Power down the server (on page 26). 
If you must remove a server from a rack or a non-hot-plug component from a server, power down the 
server. 
•  Extend the server from the rack (on page 26). 
If you are performing service procedures in a Hewlett Packard Enterprise, Compaq branded, telco, 
or third-party rack, you can use the locking feature of the rack rails to support the server and gain 
access to internal components. 
For more information about telco rack solutions, refer to the RackSolutions.com website 
(http://www.racksolutions.com/hp). 
•  Remove the server from the rack (on page 27). 
If the rack environment, cabling configuration, or the server location in the rack creates awkward 
conditions, remove the server from the rack.