HPE StoreOnce 5200

c. If you chose to enable remote support, HPE recommends that you also select Allow HPE and
partners to contact me.
d. You can also click Advanced options to see the URL of the Enterprise server that receives event
messages. You do not need to change the URL.
e. When you have completed your choices, click OK. The dialog closes and the Configure Remote
Support dialog is redisplayed. Your choice for remote support level is shown. If you have chosen to
enable remote support, the Proxy panel is displayed.
4. On the Proxy panel, click Configure Remote Support Proxy. The Proxy dialog opens.
a. To specify a proxy server, click the Proxy Required toggle and enter:
• IP address. The IP address of the proxy server that connects to the Internet.
• Port. The port used by the proxy server.
b. To specify authentication (if required), click the Proxy server authentication toggle, and then enter
Username and Password to log in to the proxy server.
c. Click OK. The dialog closes and the Configure Remote Support dialog is redisplayed. Your
entries for the proxy are shown.
5. Click Enter Site Information. The Site Information dialog opens. Enter your site information. Click
OK. The dialog closes and the Configure Remote Support dialog is redisplayed. Your entries for site
information are shown.
6. Click Enter Customer Information. The Customer Information dialog opens. Enter your customer
information. Click OK. The dialog closes and the Configure Remote Support dialog is redisplayed.
Your entries for site information are shown.
7. Click Update. The Remote Support screen is redisplayed with the new Remote Support
Configuration.
iLO network name and iLO password
StoreOnce Systems are built on ProLiant server hardware and use the embedded Integrated Lights-Out 5
(iLO 5) management technology. iLO enables secure remote monitoring and console access through a
web browser.
iLO is not required for daily management of the StoreOnce System but is useful in a lights-out data center
situation. iLO is also useful for diagnosing hardware failures that prevent access to the appliance through
the StoreOnce Management Console.
All StoreOnce Systems described in this guide are supplied with a label that includes the iLO network
name and iLO password. Ideally, the installer made a note of this information. If not, it will be necessary to
locate the label on the top of the appliance in the data center.
As a best practice, either change the password after installation or define an additional iLO user with
privileges that can be used when accessing iLO from a web browser.
For instructions on configuring iLO from the StoreOnce Management Console, see the user guide.
Configuring media servers to use StoreOnce Catalyst
When using StoreOnce Catalyst, the backup application media server must have a component of the
StoreOnce deduplication engine installed. In most cases, this component is built into the main application.
If the component is not built into your backup application, download and install the applicable plug-in.
128 Configuring a newly installed system