HPE StoreOnce 5200

Short message Error message Recommended action
Hardware Fault Hardware installed but reporting
fault
Contact Hewlett Packard
Enterprise Support.
Load order Hardware install in wrong order Move the card to the correct
location.
Hardware Missing Hardware expected but not found Replace the card or use the
Remove Cards option on the
Optional Hardware panel, and
restart the system.
Hardware degraded Hardware installed but in
degraded state
Contact Hewlett Packard
Enterprise Support.
Empty Slot Empty slot Install the optional hardware and
try again.
Table 3: Error messages for licensing
Short message Error message Recommended action
Not Checked Slot {x} could not be checked due
to other errors
Resolve the hardware issues and
try again.
No Hardware Slot {x} does not contain any
optional hardware
Install the optional hardware and
try again.
Hardware Error A hardware error is preventing a
license being applied to Slot {x}
Resolve the hardware issues and
try again.
Load Order A license is available for Slot {x}
but the preceding slot in the load
order must be licensed first.
Install the correct licenses in
order.
Unlicensed Slot {x} is unlicensed Install the license.
Removing and replacing optional hardware cards
If you receive an error about the newly installed optional card that requires moving or replacing the card,
use the following procedure.
Procedure
1. Log in to the StoreOnce Management Console.
2. On the main menu, select Settings.
3. In the System section, click the License Management panel.
4. On the License Management screen, expand the Actions menu and select Remove Cards.
5. To make the necessary changes, follow the steps in the chapter Install PCIe cards .
You can reinstall cards in the same slot or different slots, as long as you follow the load order and
licensing rules.
Installing optional hardware 141