HPE 3PAR StoreServ 7000 Storage User Manual

HPE 3PAR StoreServ 7000 Storage
Service and Upgrade Guide ———
Customer Edition
HPE 3PAR OS 3.2.2 and 3.3.1
HPE SP 4.x and 5.x
Part Number: QL226-99811
Published: December 2017
Abstract
This Hewlett Packard Enterprise (HPE) guide provides information and instructions to guide
you in servicing and upgrading the HPE 3PAR StoreServ 7200, 7200c, 7400, 7400c, 7440c,
7450, and 7450c Storage systems without the assistance of an authorized service provider. If
assistance is needed, contact your HPE Sales Representative or HPE Partner.

HPE 3PAR StoreServ 7000 Storage Specifications

General

Model	HPE 3PAR StoreServ 7000 Storage
Operating System	HPE 3PAR OS
Category	Storage
Supported Protocols	FC, iSCSI, FCoE
Controller Nodes	2
Drive Types	SSD, SAS
RAID Levels	RAID 0, 1, 5, 6, 10
Host Interface	Fibre Channel, iSCSI, FCoE
Host Connectivity	Fibre Channel, iSCSI
Data Services	Thin Provisioning, Deduplication, Compression
Management Software	HPE 3PAR Management Console

Summary

Preparing for service or upgrade of the storage system

Service and upgrade videos

Access and view videos for servicing and upgrading HPE 3PAR StoreServ 7000 Storage systems.

Service of the hardware components

Controller Node replacement—Two-node system only—Optional CSR component

Procedure for replacing an optional CSR Controller Node in a two-node system.

Drive replacement—Mandatory CSR component

Steps for replacing a mandatory CSR component Drive in HPE 3PAR StoreServ 7000 Storage systems.

SFP Transceiver Replacement—Mandatory CSR component

Guidelines for replacing a mandatory CSR component SFP Transceiver in HPE 3PAR systems.

Upgrade of the storage system

Drives upgrade—Mandatory CSU component

Information on upgrading the system by adding mandatory CSU component Drives.

Upgrading to add Drives—SP 4.x

Procedure for upgrading HPE 3PAR StoreServ 7000 Storage by adding drives using SP 4.x.

More information for service and upgrade of the storage system

Accounts and credentials for service and upgrade

Details on system and service processor accounts, passwords, and access for service and upgrade.

Connection methods for the SP

Methods for establishing connections to the HPE 3PAR Service Processor (SP).

Troubleshooting

Troubleshooting storage system issues

Identify and resolve general problems within the storage system.

Collecting diagnostic log files

Steps to gather log files for troubleshooting and analysis.

Component troubleshooting guide

Detailed troubleshooting steps for various system components.

Parts catalog

Bezels, Blanks, and Cables parts list

Catalog of part numbers for bezels, blanks, and various cables used with HPE 3PAR systems.

Controller Node Enclosure parts list

List of part numbers for components within the Controller Node Enclosure.

Drive Enclosure parts list

Catalog of part numbers for HPE 3PAR StoreServ 7000 Storage Drive Enclosures.

Component identification

Adapters (optional)

Identification and details of optional Host PCIe Adapters for the storage system.

Controller Node LEDs

Explanation of LED indicators for HPE 3PAR StoreServ 7000 Storage Controller Nodes.

Drive LEDs

Explanation of LED indicators for HPE 3PAR StoreServ 7000 Storage drives.

Websites

Support and other resources

Accessing Hewlett Packard Enterprise Support

Guidance on how to access HPE support documentation and live assistance.

Customer self repair

Information on Hewlett Packard Enterprise customer self repair (CSR) programs.

Acronyms