Contents
Preparing for service or upgrade of the storage system.................... 6
Service and upgrade videos......................................................................................................... 6
Safety and regulatory compliance.................................................................................................6
Service of the hardware components................................................... 7
Controller Node replacement—Two-node system only—Optional CSR component.................... 7
Replacing a Controller Node—Two-node system only—SP 4.x........................................ 8
Replacing a Controller Node—Two-node system only—SP 5.x.......................................11
Drive replacement—Mandatory CSR component.......................................................................15
Replacing a Drive—SP 4.x...............................................................................................16
Replacing a Drive—SP 5.x...............................................................................................20
SFP Transceiver Replacement—Mandatory CSR component................................................... 25
Replacing an SFP Transceiver—SP 4.x.......................................................................... 26
Replacing an SFP Transceiver—SP 5.x.......................................................................... 28
Upgrade of the storage system........................................................... 31
Drives upgrade—Mandatory CSU component............................................................................31
Guidelines for allocating and loading Drives.................................................................... 32
Guidelines for adding more Drives to the storage system............................................... 35
Upgrading to add Drives—SP 4.x.................................................................................... 35
Upgrading to add Drives—SP 5.x.................................................................................... 39
More information for service and upgrade of the storage system...44
Accounts and credentials for service and upgrade..................................................................... 44
Time-based password (strong password)........................................................................ 44
Encryption-based password (strong password)............................................................... 44
HPE 3PAR Service Processor accounts for service and upgrade................................... 44
Setting time-based or encryption-based password option from the SP 5.x SC.....47
Generating the encryption-based ciphertext from the SP 5.x SC..........................48
Setting time-based or encryption-based password option from the SP 5.x TUI....48
Generating the encryption-based ciphertext from the SP 5.x TUI.........................49
Storage system accounts for service and upgrade.......................................................... 49
Setting time-based or encryption-based password option for a storage
system account......................................................................................................50
Generating the encryption-based ciphertext for a storage system account.......... 50
Regenerating the encryption-based ciphertext for a storage system account...... 51
Alert notifications for the storage system—SP 5.x......................................................................51
Browser warnings........................................................................................................................52
Controller Node rescue—Automatic Node-to-Node Rescue.......................................................52
Controller Node shutdown.......................................................................................................... 52
Shutting down a Controller Node—SP 4.x....................................................................... 53
Shutting down a controller node from the SC interface....................................................53
HPE 3PAR Service Processor.................................................................................................... 53
Firewall and Proxy server configuration........................................................................... 54
Connection methods for the SP....................................................................................... 55
Connecting to the physical SP from a laptop........................................................ 56
Contents 3