HPE StoreOnce 5200

Procedure
1. Access the Initialization Console.
2. Select Enable support access.
The Support Login screen is displayed. The default support access mode is ciphertext.
3. Select a support user: hpesupport or hpeadmin.
The system displays the ciphertext for the user. This ciphertext is required to generate the secure
support password.
To change the ciphertext for the support users, click Cycle.
Changing the ciphertext invalidates any passwords that were generated using the old ciphertext.
4. To switch the support access mode between ciphertext and TOTP (Time based), click Change Mode
and then click OK.
When in TOTP mode, the model and serial number required to generate the secure support password
is displayed.
144 The Initialization Console