Alarm
ID
Alarm Name Alarm
Severity
Possible Causes Troubleshooting
2065 Upgrade Failed
or Version
Mismatch
Minor The upgrade does not
complete normally.
Cause ID = 1–4, 7
ɲ ǁȇf¯äÑ©ìýàÊ
hardware of the main
controller do not match.
ɲ ǂǿf¯É²ÊÊ
auxiliary controller
software versions do not
match.
ɲ ǃǿf¯ÉÑʲìÑà²ÊªÊ
power controller
software versions do not
match.
ɲ DŽǿf¯ñݪੲÃäȇ
ɲ LJǿf¯ÑÝì²É²Ĉà
upgrade fails.
1. Perform an upgrade
again.
2. If the upgrade fails for
multiple times, contact
your dealer or Huawei
technical support.
61440 Monitoring
Unit Faulty
Minor Cause ID = 1
ɲ f¯ēä¯ memory is
²ÊäñĎ²Êìȇ
ɲ f¯ēä¯ memory has
bad sectors.
Turn Ñč the AC output
switch and DC input switch,
and then turn them on
after 5 minutes. If the fault
persists, replace the
monitoring board or
contact your dealer Huawei
technical support.
2067 Faulty Power
Collector
Major Cause ID = 1
The smart power sensor is
disconnected.
1. Check that the
ÑÊĒªñà power meter
model is the same as
the actual model.
2. Check that the
communications
parameters for the
smart power sensors are
the same as the
SUN2000 RS485
ÑÊĒªñàì²ÑÊäȇ
3. Check whether the
smart power sensor is
powered on and
whether the RS485
communications cable is
connected.
SUN2000-(2KTL-6KTL)-L1
User Manual 8 System Maintenance
Issue 03 (2020-09-15) Copyright © Huawei Technologies Co., Ltd. 89