Alarm
ID
Alarm Name Alarm
Severity
Possible Causes Troubleshooting
2037 Grid
Underfrequenc
y
Major Cause ID = 1
Power grid exception: The
actual power grid
frequency is lower than the
standard requirement for
the local power grid.
1. If the alarm occurs
occasionally, the power
grid may be abnormal
temporarily. The
SUN2000 automatically
recovers after detecting
that the power grid
becomes normal.
2. If the alarm occurs
frequently, check
whether the power grid
frequency is within the
allowed range. If not,
contact the local power
operator. If yes, modify
the grid underfrequency
protection threshold
through the mobile app,
SmartLogger, or NMS
with the consent of the
local power operator.
2038
Unstable Grid
Frequency
Major Cause ID = 1
Power grid exception: The
actual grid frequency
change rate does not
comply with the local
power grid standard.
1. If the alarm occurs
occasionally, the power
grid may be abnormal
temporarily. The
SUN2000 automatically
recovers after detecting
that the power grid
becomes normal.
2. If the alarm occurs
frequently, check
whether the power grid
frequency is within the
allowed range. If not,
contact the local power
operator.
SUN2000-4.95KTL-JPL1
User Manual 8 Maintenance
Issue 05 (2023-02-17) Copyright © Huawei Technologies Co., Ltd. 79