Customer Assistance and Information ....... 536
Customer Satisfaction Procedure ............... 536
Online Owner Center ................................. 539
Customer Assistance for Text
Telephone (TTY) Users .......................... 540
Customer Assistance Offices ..................... 540
GM Mobility Reimbursement Program ........ 541
Roadside Assistance Program ................... 542
Courtesy Transportation ............................. 544
Vehicle Data Collection and Event
Data Recorders ...................................... 546
Collision Damage Repair ........................... 547
Reporting Safety Defects ............................ 552
Reporting Safety Defects to the
United States Government ..................... 552
Reporting Safety Defects to the
Canadian Government ............................ 552
Reporting Safety Defects to
General Motors ...................................... 552
Service Publications Ordering
Information ............................................. 553
Section 7 Customer Assistance Information
535
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