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On the next screen, select the action you want to take when the alert occurs. You can choose to create an
event, receive an in-app notification or receive an SMS. For more information on alert actions, see Alert
Actions. For these customer-wide alerts, actions can only be sent to you, not to your customers.
Your customers will also see these alerts on their own account but they won’t be able to edit or delete them
– only you can do that.
Pre-configured Watering Schedules
You might have watering schedules that you use repeatedly across customers and controllers.
For example, whenever you install turf, you might want to water it for 30 minutes twice a week. You can set
up a preconfigured watering schedule that you then apply to all the relevant zones.
From the Customer Wide Settings section of your Contractor Dashboard, select Preconfigured Watering
Schedules and click Add Watering Schedule.
The next time you add or edit a zone you’ll see this preconfigured watering schedule and you can apply it
straight away.
Your customers will see these preconfigured watering schedules and can apply them to their controllers,
but they won’t be able to edit or delete them – only you can do that.
Monitoring Customer Controllers from the Contractor Dashboard
Information about the status of your customers’ controllers will show up on your My Customers screen.
Click on Settings –> My Customers
In the Customer Events section, you can see different types of events. Use the Info, Warning and
Error buttons to show or hide different types of events.
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