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RC-024 Version 2.01
Managing Customers and Controllers
Adding a Customer
To add a new customer click on the Plus (+) button next to My Customers:
This will show the Add a Customer screen –
1. Enter your customer’s email address or serial number and click Next
2. If your customer already has a Hydrawise account the system will detect this and your customer will
need to grant you permission to view their account:
• Click Request Access – this will send them an email asking them to grant you access to manage their
controller
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3. If your customer does not yet have a Hydrawise account, then enter the customer details as shown
below and an account will be created for them.
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