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RC-024 Version 2.01
Customer Events
This section shows all events for your customers’ controllers, with the most recent events at the top. Events
can be errors, warnings or information and you can use the buttons at the top of the section to filter the
type of events you want to see.
If you don’t need to see the events anymore you can either click Acknowledge next to a specific event or
click Acknowledge All Events.
You can change the number of events shown on the page. You can also search for events by a range of
information including:
• Customer name
• Controller name
• Date
• Event information keywords, e.g. “flow” or “usage”
• Event severity
Customer Wide Settings
This section allows you to create settings which you can apply to one or more of your customers. This way
you can save time by creating commonly used settings once rather than for every customer.
Global alerts
If you have an alert that you want to use for multiple customers, you can create it once here and simply
apply it to whichever customers or controllers you need it for.
You can also apply an alert to “All Customers”, which means it will be automatically added to any new
customers in the future.
Watering schedules
Do you have lots of zones which all need to run to the same watering schedule? You can add a
preconfigured watering schedule which you apply to any customers or controllers.
My Business
From here you can see what plan you’re on and change it.
You can also see how your business details appear to your customers when they are logged into the app
and update them.
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