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RC-024 Version 2.01
Customers and Controllers
This section allows you to configure all your customers and their controllers. You can also see your own
controllers.
When you first enter the screen you’ll see a list of your customers. From here you can also add a customer.
Customers will be color-coded by the type of plan they have:
• Green for a Home plan
• Orange for an Enthusiast plan
• Blue for a Contractor plan
There’s also a map which shows all the controllers you manage unless you’re using a small screen.
Controllers on the map are color-coded by their status:
• Green: online
• Red: offline
• Yellow: this controller is not yet linked to a physical device. To do so, you can configure the controller
and attach a serial number.
Click on a controller on the map to see status information and also configure the controller.
You can use the search box to find your customers by name, email address, controller status or serial
number. Simply clear the search box if you want to see all your customers.
To manage a customer, either click on their name or use the menu next to their name to show their details.
You can also use the menu to remove this customer from your account. Once you’re looking at a customer
you’ll be able to configure their plans, controllers and users.
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