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HYBREX DK6-21 - User Manual

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DK Series Handsets
Hybrid IP Communication System
Digital Key Telephone
User Guide
V3.6
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Summary

DK Series Handsets User Guide

Important Safety Instructions

Installation Safety Precautions

Precautions to follow when installing telephone wiring and jacks.

General Safety Precautions

Basic safety measures for using telephone equipment to reduce risks.

HYBREX Digital Series Key Telephone Models

Available HYBREX Keyphone Models

List of available HYBREX Digital Series Key Telephone models and their descriptions.

Telephone Layouts and Features

DK6-21 Telephone Layout

Diagram and labels for the DK6-21 digital key telephone.

DK7-21 Telephone Layout

Diagram and labels for the DK7-21 digital key telephone.

DK9-25 Keyphone Details

DK9-25 Top View Description

Description of the top view components of the DK9-25 keyphone.

DK9-25 Bottom View Description

Description of the bottom view components of the DK9-25 keyphone.

DK9-15 Keyphone Details

DK9-15 Top View Description

Description of the top view components of the DK9-15 keyphone.

DK9-15 Bottom View Description

Description of the bottom view components of the DK9-15 keyphone.

DK9-25 Installation Guide

Connecting DK9-25 to G2-STU2;G1 E-STU

Diagram and instructions for connecting the DK9-25 telephone.

DK9-25 and DK9-DSS Connection

Connecting DK9-25 and DK9-DSS

Diagram and instructions for connecting DK9-25 and DK9-DSS units.

DK9-15 Installation

Connecting DK9-15 to G2-STU2;G1 E-STU

Diagram and instructions for connecting the DK9-15 telephone.

DK9-15 and DK9-DSS Connection

Connecting DK9-15 and DK9-DSS

Diagram and instructions for connecting DK9-15 and DK9-DSS units.

Keypad Icon and Symbol Guide

Icon Meanings and Usage

Explanation of common icons used on the telephone keypad and their functions.

LED and Tone Indicators

LED Indication for CO and SPK Keys

Status indications for CO and SPK keys through LED lights.

Signalling Tones

Descriptions of various tones used for signalling calls and system status.

Other Features

Pulse to Tone Conversion

Feature to change dialing mode from Pulse to Tone for DTMF signaling.

Handsfree Operation

Using the telephone's speaker and microphone without the handset.

Background Music (BGM)

Playing background music through keyphone speakers when idle.

Station Programming

Call Forwarding Configuration

Setting up call forwarding for all calls, busy, or no answer.

Toll Restriction Override

Using a Forced Account Code to bypass toll restrictions.

Volume Control Settings

Adjusting ring, speaker, handset, and microphone volume levels.

Store Speed Dial;One Touch Dial

Storing personal and system speed dial numbers and one-touch dialing.

Lock;Unlock Extension by Security Code

Securing the telephone to prevent unauthorized outside calls.

Define Time-Reminding Service

Setting up an alarm to play background music at a specific time.

Define Morning Call Service

Scheduling music or voice announcements for morning calls.

Date;Time Setting

Setting the system's date and time from the console.

Switching Day;Night Service Mode

Configuring automatic or manual switching between day and night service.

Alarm Assignment for Extensions

Setting morning call alarms for other extensions from the console.

Setting Absent Messages

Programming custom absent messages for display on caller's LCD.

Function Key Assignment (Macro Key)

Assigning special functions or macros to DSS keys.

User Programming Help (G1 E System)

Accessing LCD help for station programming without a manual.

Saved Number Redial

Storing and easily accessing the last dialed CO number.

Account Code Entry

Entering accounting codes for SMDR recording of calls.

Do Not Disturb (DND) Feature

Blocking all incoming calls, including paging announcements.

Baby Listen Feature (G1 E Only)

Directly calling and monitoring another station without ringing.

Automatic Line Access by Lifting Handset (G1 E Only)

Automatically selecting a CO line when the handset is lifted.

Lock;Unlock SMDR Output

Controlling the output of SMDR records to the system's memory.

Headset ON;OFF Control

Switching between handset and headset mode.

Making Calls

Intercom Calls

How to make internal calls between extensions using dialing or DSS keys.

Automatic Line Access

Automatically selecting an idle CO line for outgoing calls.

Making Calls (Continued)

Individual Line Access

Directly selecting any available CO line for outgoing calls.

Flash Function

Using the Flash key for temporary loop disconnection or call waiting.

Speed Dialing

Dialing stored numbers quickly using access codes or DSS keys.

Making Calls: Name Dialing

Dial By Name Feature

Searching and dialing contacts by name for extensions, trunks, and speed dials.

Making Calls: One Touch Dialing

One Touch Dialing Function

Dialing stored numbers instantly by pressing a programmed DSS key.

One Touch Dialing Keys

DK9-25 One Touch Dialing Keys

Layout of one touch dialing keys for the DK9-25 model.

DK9-15 One Touch Dialing Keys

Layout of one touch dialing keys for the DK9-15 model.

Making Calls: Special Access

Calling ACP Doorphone

Procedure to call an ACP Doorphone from an extension.

Dial Access To Operator

Reaching the attendant by dialing a programmed one-digit code.

Handling Busy Lines;Extensions

Call Waiting Feature

Notification and handling of incoming calls when the line or extension is busy.

Trunk Queuing

Queuing for a busy trunk line and automatic signaling when it becomes free.

Busy Line Management

Last Number Redial

Automatically redialing the last dialed outgoing telephone number.

Automatic Redial

Automatic redialing of busy numbers at programmed intervals.

Advanced Busy Line Features

Barge-In; Monitor Extension

Overriding or monitoring another busy or DND extension.

Barge-In CO

Joining an extension's conversation with a CO line.

Receiving Calls

Answering Calls

How to answer intercom and outside calls using handset or handsfree.

Automatic Answer-Intercom

Automatically answering intercom calls in handsfree mode.

Call Pickup

Answering calls for other ringing extensions directly or by group.

Receiving Calls: Doorphone

Doorphone Call Handling

Answering doorphone calls and unlocking doors.

During Conversation

Call On Hold

Placing and retrieving internal or outside calls on hold.

Call On Exclusive Hold

Placing outside calls on hold for retrieval only by the holding extension.

Conversation Management

Conference Calls

Making conference calls with multiple internal and external parties.

Conversation Features

Call Transfer

Transferring calls directly, indirectly, or with voice announcement.

Answering Call Waiting

Handling incoming calls while busy or absent, with MSG key indication.

Conversation Controls

Call Splitting

Alternating between two parties on separate calls.

Mute Operation

Placing yourself on mute during a conversation.

Conversation Adjustments

Switching Between Handset and Handsfree

Alternating between using the handset and the handsfree speakerphone.

Volume Control

Adjusting voice volume during a conversation.

Paging Features

Internal Zone Paging

Announcing to specific zones of extensions within the system.

Internal All Paging

Broadcasting a page to all internal zones simultaneously.

Paging: External and Combined

External Zone Paging

Broadcasting pages to external paging equipment in specific zones.

External All Paging

Broadcasting pages to all external paging zones.

All Paging (Internal & External)

Announcing to all internal and external paging zones.

Answer Paging (Meet Me Page)

Answering a page before the paging party hangs up.

Other Features

Pulse to Tone Conversion

Feature to change dialing mode from Pulse to Tone for DTMF signaling.

Handsfree Operation

Using the telephone's speaker and microphone without the handset.

Background Music (BGM)

Playing background music through keyphone speakers when idle.

Other Features: Voice Services

Voice Service Channel Operation

Recording auto attendant greetings and accessing voice channels.

Other Features: Messaging

Voice Mail Operation

Forwarding calls to voice mail and managing voice mail usage.

Message Waiting Indicator

Lighting the extension's message light when calls are not answered.

Other Features: Caller ID

Caller ID and Smart Redial

Displaying incoming call information and redialing numbers.

Station Programming

Call Forwarding Configuration

Setting up call forwarding for all calls, busy, or no answer.

Toll Restriction Override

Using a Forced Account Code to bypass toll restrictions.

Volume Control Settings

Adjusting ring, speaker, handset, and microphone volume levels.

Store Speed Dial;One Touch Dial

Storing personal and system speed dial numbers and one-touch dialing.

Lock;Unlock Extension by Security Code

Securing the telephone to prevent unauthorized outside calls.

Define Time-Reminding Service

Setting up an alarm to play background music at a specific time.

Define Morning Call Service

Scheduling music or voice announcements for morning calls.

Date;Time Setting

Setting the system's date and time from the console.

Switching Day;Night Service Mode

Configuring automatic or manual switching between day and night service.

Alarm Assignment for Extensions

Setting morning call alarms for other extensions from the console.

Setting Absent Messages

Programming custom absent messages for display on caller's LCD.

Function Key Assignment (Macro Key)

Assigning special functions or macros to DSS keys.

User Programming Help (G1 E System)

Accessing LCD help for station programming without a manual.

Saved Number Redial

Storing and easily accessing the last dialed CO number.

Account Code Entry

Entering accounting codes for SMDR recording of calls.

Do Not Disturb (DND) Feature

Blocking all incoming calls, including paging announcements.

Baby Listen Feature (G1 E Only)

Directly calling and monitoring another station without ringing.

Automatic Line Access by Lifting Handset (G1 E Only)

Automatically selecting a CO line when the handset is lifted.

Lock;Unlock SMDR Output

Controlling the output of SMDR records to the system's memory.

Headset ON;OFF Control

Switching between handset and headset mode.

Making Calls

Intercom Calls

How to make internal calls between extensions using dialing or DSS keys.

Automatic Line Access

Automatically selecting an idle CO line for outgoing calls.

Making Calls (Continued)

Individual Line Access

Directly selecting any available CO line for outgoing calls.

Flash Function

Using the Flash key for temporary loop disconnection or call waiting.

Speed Dialing

Dialing stored numbers quickly using access codes or DSS keys.

Making Calls: Name Dialing

Dial By Name Feature

Searching and dialing contacts by name for extensions, trunks, and speed dials.

Making Calls: One Touch Dialing

One Touch Dialing Function

Dialing stored numbers instantly by pressing a programmed DSS key.

One Touch Dialing Keys

DK9-25 One Touch Dialing Keys

Layout of one touch dialing keys for the DK9-25 model.

DK9-15 One Touch Dialing Keys

Layout of one touch dialing keys for the DK9-15 model.

Making Calls: Special Access

Calling ACP Doorphone

Procedure to call an ACP Doorphone from an extension.

Dial Access To Operator

Reaching the attendant by dialing a programmed one-digit code.

Handling Busy Lines;Extensions

Call Waiting Feature

Notification and handling of incoming calls when the line or extension is busy.

Trunk Queuing

Queuing for a busy trunk line and automatic signaling when it becomes free.

Busy Line Management

Last Number Redial

Automatically redialing the last dialed outgoing telephone number.

Automatic Redial

Automatic redialing of busy numbers at programmed intervals.

Advanced Busy Line Features

Barge-In; Monitor Extension

Overriding or monitoring another busy or DND extension.

Barge-In CO

Joining an extension's conversation with a CO line.

Receiving Calls

Answering Calls

How to answer intercom and outside calls using handset or handsfree.

Automatic Answer-Intercom

Automatically answering intercom calls in handsfree mode.

Call Pickup

Answering calls for other ringing extensions directly or by group.

Receiving Calls: Doorphone

Doorphone Call Handling

Answering doorphone calls and unlocking doors.

During Conversation

Call On Hold

Placing and retrieving internal or outside calls on hold.

Call On Exclusive Hold

Placing outside calls on hold for retrieval only by the holding extension.

Conversation Management

Conference Calls

Making conference calls with multiple internal and external parties.

Conversation Features

Call Transfer

Transferring calls directly, indirectly, or with voice announcement.

Answering Call Waiting

Handling incoming calls while busy or absent, with MSG key indication.

Conversation Controls

Call Splitting

Alternating between two parties on separate calls.

Mute Operation

Placing yourself on mute during a conversation.

Conversation Adjustments

Switching Between Handset and Handsfree

Alternating between using the handset and the handsfree speakerphone.

Volume Control

Adjusting voice volume during a conversation.

Paging Features

Internal Zone Paging

Announcing to specific zones of extensions within the system.

Internal All Paging

Broadcasting a page to all internal zones simultaneously.

Paging: External and Combined

External Zone Paging

Broadcasting pages to external paging equipment in specific zones.

External All Paging

Broadcasting pages to all external paging zones.

All Paging (Internal & External)

Announcing to all internal and external paging zones.

Answer Paging (Meet Me Page)

Answering a page before the paging party hangs up.

Other Features

Pulse to Tone Conversion

Feature to change dialing mode from Pulse to Tone for DTMF signaling.

Handsfree Operation

Using the telephone's speaker and microphone without the handset.

Background Music (BGM)

Playing background music through keyphone speakers when idle.

Other Features: Voice Services

Voice Service Channel Operation

Recording auto attendant greetings and accessing voice channels.

Other Features: Messaging

Voice Mail Operation

Forwarding calls to voice mail and managing voice mail usage.

Message Waiting Indicator

Lighting the extension's message light when calls are not answered.

Other Features: Caller ID

Caller ID and Smart Redial

Displaying incoming call information and redialing numbers.

Station Programming

Call Forwarding Configuration

Setting up call forwarding for all calls, busy, or no answer.

Toll Restriction Override

Using a Forced Account Code to bypass toll restrictions.

Volume Control Settings

Adjusting ring, speaker, handset, and microphone volume levels.

Store Speed Dial;One Touch Dial

Storing personal and system speed dial numbers and one-touch dialing.

Lock;Unlock Extension by Security Code

Securing the telephone to prevent unauthorized outside calls.

Define Time-Reminding Service

Setting up an alarm to play background music at a specific time.

Define Morning Call Service

Scheduling music or voice announcements for morning calls.

Date;Time Setting

Setting the system's date and time from the console.

Switching Day;Night Service Mode

Configuring automatic or manual switching between day and night service.

Alarm Assignment for Extensions

Setting morning call alarms for other extensions from the console.

Setting Absent Messages

Programming custom absent messages for display on caller's LCD.

Function Key Assignment (Macro Key)

Assigning special functions or macros to DSS keys.

User Programming Help (G1 E System)

Accessing LCD help for station programming without a manual.

Saved Number Redial

Storing and easily accessing the last dialed CO number.

Account Code Entry

Entering accounting codes for SMDR recording of calls.

Do Not Disturb (DND) Feature

Blocking all incoming calls, including paging announcements.

Baby Listen Feature (G1 E Only)

Directly calling and monitoring another station without ringing.

Automatic Line Access by Lifting Handset (G1 E Only)

Automatically selecting a CO line when the handset is lifted.

Lock;Unlock SMDR Output

Controlling the output of SMDR records to the system's memory.

Headset ON;OFF Control

Switching between handset and headset mode.

Making Calls

Intercom Calls

How to make internal calls between extensions using dialing or DSS keys.

Automatic Line Access

Automatically selecting an idle CO line for outgoing calls.

Making Calls (Continued)

Individual Line Access

Directly selecting any available CO line for outgoing calls.

Flash Function

Using the Flash key for temporary loop disconnection or call waiting.

Speed Dialing

Dialing stored numbers quickly using access codes or DSS keys.

Making Calls: Name Dialing

Dial By Name Feature

Searching and dialing contacts by name for extensions, trunks, and speed dials.

Making Calls: One Touch Dialing

One Touch Dialing Function

Dialing stored numbers instantly by pressing a programmed DSS key.

One Touch Dialing Keys

DK9-25 One Touch Dialing Keys

Layout of one touch dialing keys for the DK9-25 model.

DK9-15 One Touch Dialing Keys

Layout of one touch dialing keys for the DK9-15 model.

Making Calls: Special Access

Calling ACP Doorphone

Procedure to call an ACP Doorphone from an extension.

Dial Access To Operator

Reaching the attendant by dialing a programmed one-digit code.

Handling Busy Lines;Extensions

Call Waiting Feature

Notification and handling of incoming calls when the line or extension is busy.

Trunk Queuing

Queuing for a busy trunk line and automatic signaling when it becomes free.

Busy Line Management

Last Number Redial

Automatically redialing the last dialed outgoing telephone number.

Automatic Redial

Automatic redialing of busy numbers at programmed intervals.

Advanced Busy Line Features

Barge-In; Monitor Extension

Overriding or monitoring another busy or DND extension.

Barge-In CO

Joining an extension's conversation with a CO line.

Receiving Calls

Answering Calls

How to answer intercom and outside calls using handset or handsfree.

Automatic Answer-Intercom

Automatically answering intercom calls in handsfree mode.

Call Pickup

Answering calls for other ringing extensions directly or by group.

Receiving Calls: Doorphone

Doorphone Call Handling

Answering doorphone calls and unlocking doors.

During Conversation

Call On Hold

Placing and retrieving internal or outside calls on hold.

Call On Exclusive Hold

Placing outside calls on hold for retrieval only by the holding extension.

Conversation Management

Conference Calls

Making conference calls with multiple internal and external parties.

Conversation Features

Call Transfer

Transferring calls directly, indirectly, or with voice announcement.

Answering Call Waiting

Handling incoming calls while busy or absent, with MSG key indication.

Conversation Controls

Call Splitting

Alternating between two parties on separate calls.

Mute Operation

Placing yourself on mute during a conversation.

Conversation Adjustments

Switching Between Handset and Handsfree

Alternating between using the handset and the handsfree speakerphone.

Volume Control

Adjusting voice volume during a conversation.

Paging Features

Internal Zone Paging

Announcing to specific zones of extensions within the system.

Internal All Paging

Broadcasting a page to all internal zones simultaneously.

Paging: External and Combined

External Zone Paging

Broadcasting pages to external paging equipment in specific zones.

External All Paging

Broadcasting pages to all external paging zones.

All Paging (Internal & External)

Announcing to all internal and external paging zones.

Answer Paging (Meet Me Page)

Answering a page before the paging party hangs up.

Other Features

Pulse to Tone Conversion

Feature to change dialing mode from Pulse to Tone for DTMF signaling.

Handsfree Operation

Using the telephone's speaker and microphone without the handset.

Background Music (BGM)

Playing background music through keyphone speakers when idle.

Other Features: Voice Services

Voice Service Channel Operation

Recording auto attendant greetings and accessing voice channels.

Other Features: Messaging

Voice Mail Operation

Forwarding calls to voice mail and managing voice mail usage.

Message Waiting Indicator

Lighting the extension's message light when calls are not answered.

Other Features: Caller ID

Caller ID and Smart Redial

Displaying incoming call information and redialing numbers.

Station Programming

Call Forwarding Configuration

Setting up call forwarding for all calls, busy, or no answer.

Toll Restriction Override

Using a Forced Account Code to bypass toll restrictions.

Volume Control Settings

Adjusting ring, speaker, handset, and microphone volume levels.

Store Speed Dial;One Touch Dial

Storing personal and system speed dial numbers and one-touch dialing.

Lock;Unlock Extension by Security Code

Securing the telephone to prevent unauthorized outside calls.

Define Time-Reminding Service

Setting up an alarm to play background music at a specific time.

Define Morning Call Service

Scheduling music or voice announcements for morning calls.

Date;Time Setting

Setting the system's date and time from the console.

Switching Day;Night Service Mode

Configuring automatic or manual switching between day and night service.

Alarm Assignment for Extensions

Setting morning call alarms for other extensions from the console.

Setting Absent Messages

Programming custom absent messages for display on caller's LCD.

Function Key Assignment (Macro Key)

Assigning special functions or macros to DSS keys.

User Programming Help (G1 E System)

Accessing LCD help for station programming without a manual.

Saved Number Redial

Storing and easily accessing the last dialed CO number.

Account Code Entry

Entering accounting codes for SMDR recording of calls.

Do Not Disturb (DND) Feature

Blocking all incoming calls, including paging announcements.

Baby Listen Feature (G1 E Only)

Directly calling and monitoring another station without ringing.

Automatic Line Access by Lifting Handset (G1 E Only)

Automatically selecting a CO line when the handset is lifted.

Lock;Unlock SMDR Output

Controlling the output of SMDR records to the system's memory.

Headset ON;OFF Control

Switching between handset and headset mode.

HYBREX DK6-21 Specifications

General IconGeneral
Number of Lines6
Wall MountableYes
Network Interface10/100Base-T Ethernet
Supported ProtocolsSIP
Power SupplyPoE (Power over Ethernet)
Audio CodecsG.711, G.729
Headset PortYes

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