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| www.hydraev.co.uk | sales@hydraev.co.uk
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MAINTENANCE (CONTINUED)
SEMI-ANNUALLY
Check ground bolt torque and tighten if required.
ANNUALLY
Check all internal components.
ON-SITE MAINTENANCE
This device is an internet of Things-type charger with pre-charge self-test, daily regular self-test, online
monitoring of electrical parts and other intelligent functions.
If working, simply perform routine maintenance, no overhaul maintenance is required.
If not working properly, promptly contact the customer service centre or local supplier.
REMOTE MAINTENANCE
The charger has the function of connecting to the device cloud platform to monitor the status of the charger
in real time. When connected, the platform can provide perfect remote diagnosis, remote service and remote
upgrade services. It can also locate problems and provide solutions to help the operation centre carry out remote
services. It can remotely upgrade software, solve end-user problems and carry out unattended operations.
The system self-tests daily. If there is an issue, it will escalate it automatically.
If there is an abnormal operation, please contact the customer service centre or local supplier promptly.
Service engineers can query logs, update conguration and procedures, carry out remote management,
diagnosis, conguration, upgrades and other remote maintenance actions.
AFTER-SALES
MAINTENANCE
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