Hypercom T7 series - Page 49

Chapter 2
2-4 T7 Series Troubleshooting Manual 940114-020
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If the terminal shares the phone line with a telephone, terminal functions are unavailable while
the handset is off-hook.
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The terminal is configured for Leased-Line or LAN mode.
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Put the terminal in Boot mode. For instructions, refer to “Accessing the Terminal’s Boot
Level” on page 1-9.
n
Press the key sequence: Function 9, 9, Enter.
n
Press the key sequence: Function 3, Enter.
n
In the Dial Type field, type 01 and press Enter.
n
In the CU Address field, type 30 and press Enter.
n
Press Cancel.
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The card being swiped through the terminal is not accepted at the merchant.
n
Verify the card ranges are set up correctly in Term-Master.
n
Verify the issuer is set up correctly in Term-Master.
n
Verify the card range table is complete in Term-Master.
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The printer is not functioning or is not plugged in.
n
Verify the printer is plugged in.
n
Verify the printer type is correct in Term-Master setup.
n
Verify the printer is enabled by pressing the key sequence: Function 7, 1, Enter.
n
Perform a printer test by pressing the key sequence: Function, 8, 2, Enter.