Hysolis Apollo 5K - Page 54

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Issue Possible reason Solution
The unit beeps during
startup process
Low battery voltage Recharge the battery
No response after
powered on
1. The battery voltage is
far too low. BMS
protected
2. Reversed battery
polarity
1. Check the battery
polarity connection
2. Recharge the battery
3. Replace the battery
AC Input doesn’t
charge battery
1. Under the Energy Saver
mode
2. Under the Battery First
mode
1. Turn o the Energy Saver
mode
2. Switch the working mode
DC Input doesn’t
charge battery
1. Battery is full
2. DC Input voltage too low
Use the proper DC Input
voltage
Buzzer beeps
continuously
E07: Overload error.
An AC output surge above
3kW is lasting longer than
acceptable
Reduce the loads
E05: AC output short
circuit
Check the output wiring.
Remove the abnormal
loads.
E02: Inverter components
temperature over 100º C.
Check the cooling fan and
ventilation
E03: Battery over-voltage
(over charged)
Contact technical support
E06/22: Abnormal AC
output voltage (Too high
or too low)
1. Reduce the loads power
2. Contact technical
support
E08/09: Internal
components failed
Contact for technical
support
E13: Over-current or surge Restart the unit
Contact technical
support if it happens again
E14: Bus voltage is too low
E16: AC output voltage is
unbalanced
Other failure Contact technical support
Table 8.4 Troubleshooting