Hytera PNC360S - Troubleshooting

24
7. Troubleshooting
Phenomena Analysis Solution
The radio cannot be
turned on.
The battery may be installed
improperly.
Remove and reattach the battery.
The battery power may run out. Recharge or replace the battery.
The battery may suffer from poor
contact caused by dirtied or damaged
battery contacts.
Clean the battery contacts.
The keys, LCD
display, or LED
indicator do(es) not
work normally.
The keys, LCD display, or LED
indicator may fail to function
temporarily.
Restart the radio.
The keys, LCD display, or LED
indicator may be damaged.
Contact your dealer or Hytera technicians for
maintenance.
The radio fails to be
unlocked.
Th
e keys may fail to function
temporarily.
Restart the radio.
The keys may be damaged.
Contact your dealer or Hytera technicians for
maintenance.
The radio cannot
access the cellular
network.
The SIM card is abnormal or out of
service because of unpaid charges.

Make sure that SIM card functions
properly.

Pay the charges, and then restart the
radio.
The cellular data feature is not enabled
for the SIM card.
Contact the carrier to enable the data
connection feature.
The signal may be weak.
Make sure the
radio is within the network
coverage.
Both the cellular and WLAN network
are turned on, but the WLAN
connection is unstable.
Turn the WLAN off.
You are unable to
hear anyone
The signal may be weak.
Make sure call par
ticipants are within the
communication range.