IBM 6339 Hardware Maintenance Manual

© Copyright IBM Corp. 2000 v
Contents
About this manual . . . . . . . . . . . . . . . . . . . iii
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . iii
Chapter 1. General Checkout. . . . . . . . . . . 1
Chapter 2. General Information . . . . . . . . . 3
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Physical specification — small desktop model . . . . . 6
Physical specification — desktop model . . . . . . . . . . 7
Physical specifications — microtower model . . . . . . 8
Chapter 3. Diagnostics . . . . . . . . . . . . . . . . 9
Setup Utility program. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Product Recovery Program menu. . . . . . . . . . . . . . . . . . 11
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Diagnostics program download . . . . . . . . . . . . . . . . 12
Navigating through the diagnostics programs . . . . 12
Running diagnostics tests . . . . . . . . . . . . . . . . . . . . . . 12
Test selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Module test menu/hardware configuration report 13
Memory Diagnostic tests . . . . . . . . . . . . . . . . . . . . . . 13
Alert-On LAN™ test . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Asset ID™ test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Test results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hard file Smart test . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Quick and Full erase - hard drive . . . . . . . . . . . . . . . 15
Iomega Zip drive test . . . . . . . . . . . . . . . . . . . . . . . . . 16
Asset EEPROM backup. . . . . . . . . . . . . . . . . . . . . . . . 16
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to use the Low-Level Format program. . . . . . . . 17
Preparing the hard disk drive for use . . . . . . . . . . . . . . 17
Chapter 4. Installing Options . . . . . . . . . . 19
Locating the connectors on the front of your computer 19
Locating the connectors on the rear of your computer 21
Home PNA network adapter . . . . . . . . . . . . . . . . . . 25
Removing the cover - small desktop model . . . . . . . . . 26
Locating components - small desktop model . . . . . . . . 27
Identifying parts on the system board - small desktop
model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing memory - small desktop model. . . . . . . . . . . 28
Installing DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing adapters - small desktop model . . . . . . . . . . 29
Installing internal drives - small desktop model . . . . . 30
Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installing a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing a Rope Clip - small desktop model. . . . . . . . 33
Replacing the cover and connecting the cables - small
desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing the cover - desktop model . . . . . . . . . . . . . . 34
Locating components - desktop model . . . . . . . . . . . . . 35
Identifying parts on the system board - desktop model 35
Installing memory - desktop model . . . . . . . . . . . . . . . . 36
Installing DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installing adapters - desktop model. . . . . . . . . . . . . . . . 37
Installing internal drives - desktop model . . . . . . . . . . 39
Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing a Rope Clip - desktop model . . . . . . . . . . . . . 43
Replacing the cover and connecting the cables - desktop
model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing the cover - microtower model . . . . . . . . . . . 44
Locating components - microtower model . . . . . . . . . . 46
Moving the power supply - microtower model . . . . . . 46
Identifying parts on the system board - microtower model
48
Installing memory - microtower model . . . . . . . . . . . . . 49
Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing adapters - microtower model. . . . . . . . . . . . . 51
Installing internal drives - microtower model . . . . . . . 51
Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Installing a Rope Clip - microtower model . . . . . . . . . . 55
Replacing the cover and connecting the cables -
microtower model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 5. FRU Replacements . . . . . . . . . 59
Identifying parts on the system board . . . . . . . . . . . . . . 59
Replacing a System Board - Small Desktop Model . . . 60
Replacing a processor - Small Desktop Model . . . . . . . 61
Power supply removal - Small Desktop Model . . . . . . 62
Replacing a System Board - Desktop Model . . . . . . . . . 62
Replacing a processor - Desktop Model. . . . . . . . . . . . . 64
Power supply removal - Desktop Model . . . . . . . . . . . . 64
Replacing a system board - Microtower Model . . . . . . 66
Replacing a processor - Microtower Model. . . . . . . . . . 67
Power supply removal - Microtower Model . . . . . . . . . 67
Chapter 6. Symptom-to-FRU Index . . . . . 71
SDRAM memory errors . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Hard disk drive boot error . . . . . . . . . . . . . . . . . . . . . . . . 72
Power Supply Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
No-beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
POST error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Miscellaneous error messages . . . . . . . . . . . . . . . . . . . . 107
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . 109
Chapter 7. Parts . . . . . . . . . . . . . . . . . . . . 111
Small Desktop Model . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Desktop Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Microtower Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Chapter 8. Additional Service Information .
191
Security features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Vital product data. . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Management Information Format (MIF) . . . . . . . . 192
Alert on LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
BIOS levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Flash (BIOS/VPD) update procedure. . . . . . . . . . . . . . 194
Flash recovery boot block jumper . . . . . . . . . . . . . . . . . 194
Power management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Automatic configuration and power interface (ACPI)
BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Advanced Power Management . . . . . . . . . . . . . . . . 195
Automatic Hardware Power Management features 195

IBM 6339 Specifications

General

Brand	IBM
Model	6339
Category	Desktop
Language	English