Problem type Go to:
CD-ROM drive “CD-ROM drive problems” on page 84
Diskette drive “Diskette drive problems” on page 86
General “General problems”
Intermittent “Intermittent problems” on page 82
Keyboard, mouse, or
pointing-device
“Keyboard, mouse, or pointing device problems” on page 89
Memory “Memory problems” on page 90
Monitor “Monitor problems” on page 86
Optional device “Option problems” on page 91
Parallel Port “Parallel-port problems” on page 92
Printer “Printer problems” on page 93
Serial Port 1 “Serial-port problems” on page 92
Serial Port 2 “Serial-port problems” on page 92
Software “Application problems” on page 93
Universal Serial Bus
(USB) device
“Universal Serial Bus (USB) problems” on page 94
General problems
General problems Action
The computer does not start
when you press the power
switch.
Verify that:
1. All cables are securely connected to the proper
connectors on the computer. For the location of the
connectors, see “Connecting computer cables” on
page 7.
2. The computer cover is properly installed.
If you cannot correct the problem, have the computer
serviced.
Problems such as a broken
cover lock or indicator
lights not working.
Have the computer serviced.
Chapter 6. Troubleshooting 81
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