Check Procedures  55
NOTE: If you cannot access the hard disk drive or 
load a diskette from Drive A or load a CD from 
the CD-ROM drive, make sure that the 
Configuration/Setup Utility has the startup 
sequence set with diskette, CD ROM, and hard 
disk drives. 
001 -  START
•
 Insert the diagnostics diskette into the diskette 
drive. 
•
 Power-off then power-on the system unit.
002 - DO ANY POST MESSAGES, ERROR 
CODES, BEEPS, OR SYMPTOMS OCCUR? (YES, 
READ AHEAD. NO, GO TO STEP 003) 
•
 Go to “Index of Symptoms, Messages, Error 
Codes, or Beeps” on page 38. 
•
 End.
003 - 
•
Select Utility from the menu. 
•
Select and execute Tech Support Form from the 
menu to generate a system configuration report. 
•
Compare the system configuration list with the 
actual devices installed in system.
NOTE: If necessary, remove the cover and visually 
compare the devices installed in the system 
unit to those shown in the Tech Support Form. 
004 -  IF THE NUMBER OF DISKETTE, HARD 
DISK, OR CD-ROM DRIVE IS NOT CORRECT, 
READ AHEAD; OR GO TO STEP 005.
•
Check the cable installation of all disk drives.(See 
“System Board Jumpers and Connectors” on page 
109) 
- Diskette drive should be connected to the system 
board connector CN14.
- IDE Primary Channel Master and Slave Drives in 
Configuration/Setup Utility should be connected 
to the system board connector CN13. 
- IDE Secondary Channel Master and Slave 
Drives in Configuration/Setup Utility should be 
connected to the system board connector CN12.