v Yes: Addressing information is in the Bus-Bus-Bus-Bus/Card-card/board-board (BBBBCcbb) format
as follows:
– If characters 7 and 8 of the top 16-character line of function 12 (word two) are 60:
- The direct select address is characters1-8ofthebottom 16-character line of function 12
(word four) in the format BBBBCcbb.
- The device address is characters9-16ofthebottom 16-character line of function 12 (word
five) in the format abcd efgh.
– If characters 7 and 8 of the top 16-character line of function 12 (word two) are 13, 17, 27, or 29:
- The direct select address is characters9-16ofthetop16-character line of function 12 (word
three) in the format BBBBCcbb.
- The device address is characters1-8ofthebottom 16-character line of function 12 (word
four) in the format abcd efgh.
– If characters 7 and 8 of the top 16-character line of function 12 (word two) are 62:
- The direct select address might be characters9-16ofthetop16-character line of function 13
(word seven) in the format BBBBCcbb.
- The device address might be characters1-8ofthetop16-character line of function 13 (word
six) in the format abcd efgh.
Go to step 9 on page 16.
2. Are you using the management console?
Yes: Open the server with the problem, and then go to the IBM i partition with the problem and
use the service action log (SAL) to find the entry related to this problem (see “Searching the
service action log” on page 21), and then go to step 7 on page 15.
No: Continue with the next step.
3. Are you using the service action log (SAL)?
Yes: Go to step 7 on page 15.
No: Continue with the next step.
4. Are you using IBM i communication-diagnostic displays that are shown by the commands
VFYCMN, WRKPRB, or ANZPRB?
Yes: Go to step 11 on page 17.
No: Continue with the next step.
5. Addressing information is in the bus, board, and card format.
Note: This format shows the system bus number in decimal form.
If no address information is available in the console error message, check the product activity log
(PAL) entry that is associated with the console error message. The following figures show examples
of a PAL display for a storage device. Other devices (for example, workstations or communications)
have similar displays. For more information about the PAL, see “Using the product activity log” on
page 23 in “Service functions” on page 61.
+--------------------------------------------------------------------------------+
|Display Address Information for Resource |
| |
| Serial Resource |
|Name Type Model Number Name |
|STORAGE 6718 050 83-00834 DD001 |
| |
|Physical Location: |
| U7879.001.10ABCDE-P3-D3 |
| |
| |
Figure 2. Example of product activity log display example
14
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