2. Enter a valid service tools user ID and password.
3. Select option 1 (Start a service tool).
4. Select option 6 (Main storage dump manager).
5. Select option 2 (Work with copies of main storage dumps).
6. If you want to delete any dump copies, type 4 next to the dump copies, and press Enter twice.
7. To exit SST, press F3 (Exit) three times, and then press Enter.
Performing an IBM i main storage dump
A main storage dump is a collection of data from the IBM i main storage. It can be manually initiated
when the system administrator suspects a system wait or loop, or automatically by the server firmware
as the result of a system failure.
Note: Before performing a main storage dump, collect any reference code information from the control
panel or the management console.
Performing an IBM i main storage dump by using the Hardware Management
Console
You can perform a main storage dump by using aHardware Management Console (HMC) and IBM i.
Note: Before performing a or main storage dump, collect any reference code information from the control
panel or the HMC.
To perform a main storage dump from an HMC, complete the following steps:
Note: If a main storage dump occurred automatically, go to Managing dumps for information on how to
copy, report, or delete a dump.
1. In the navigation area, open Server and Partition.
2. Select Server Management.
3. In the contents area, expand Partitions.
4. Right-click the logical partition and click Restart Partition.
5. Click Dump.
6. Click OK.
7. For details on how to copy, report, or delete a dump after you have completed a dump, refer to
Managing dumps.
Performing an IBM i main storage dump by using the control panel
You can perform a main storage dump by using a control panel and IBM i.
Note: Before performing a or main storage dump, collect any reference code information from the control
panel or the HMC.
If you do not have an Hardware Management Console (HMC), follow these steps to perform a platform
system dump:
1. Verify that no interactive jobs are running.
2. On the control panel, select manual mode.
3. Use the increment or decrement buttons to select function 22 (main storage dump).
4. Press Enter on the control panel.
5. Is 00000000 or FF displayed on the control panel for more than 30 seconds?
v Yes: The service processor or server firmware is not responding to a request from the control panel.
Contact your next level of support or your hardware service provider. This ends the procedure.
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