Table 5. Troubleshooting (continued)
Problem
indicator Component Possible cause Possible solutions
Amber LED is off
and green LED is
lit
iSCSI host port Speed link error Check the speed settings on the
devices that are connected to the
DS3300 and make sure that they
can operate at 1 Gbps, or set
them to operate at 1 Gbps.
Amber and green
LEDs are lit
Power supply
(fault and
power LEDs
are lit)
Power supply failure Replace the failed power supply.
All amber and
green LEDs are
slowly flashing
All drives
(activity and
fault LEDs are
not lit)
Check for and solve one of the following situations:
v Storage expansion enclosures are not correctly
connected to the DS3300.
v DS3300 does not have the correct firmware version.
All green LEDs
are off
All components Subsystem power is
off.
Make sure that all storage
subsystem power cables are
connected and that the
power-supply switches are on. If
applicable, make sure that the
main circuit breakers for the rack
are turned on.
AC power failure Check the main circuit breaker
and ac receptacle.
Power-supply failure Replace the power supply.
Amber LED is
flashing
Drives (fault
LED is lit)
Drive identify is in
process
No corrective action is needed.
Chapter 6. Solving problems 97
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