Report time and date stamp
The time that this report was generated.
Problem ID
The problem ID that is assigned to this problem by the storage unit. The
service provider uses this problem ID to access detailed problem
information.
SRN/SRC
A detailed error code that the service provider uses.
Problem status
The problem status state.
Description
A description of the problem.
Additional message
Any additional information that is available.
Reporting resource
The coded resource name that the service provider uses during the repair
process.
Failure occurred
The date and time when the failure first occurred.
Last occurrence
The date and time the last occurrence was noted.
Failure count
The number of times that this failure occurred.
Presentation interval
The time between successive e-mail copies of this problem.
Remaining presentations
The number of additional times this e-mail notification will be sent.
Isolation procedure
A pointer to a special procedure in the online service information center.
Failure actions
Actions that the service provider can take.
Probable cause
Information for the service provider.
Failure cause
Information for the service provider.
The
following fields are the most useful to you in identifying DDM failures:
v Description
v Reporting resource
v Last occurrence
Appendix. Troubleshooting 157
To Next Page
Loading...
Need help?
General