IBM TS2900 User Manual (English)

Other manuals for IBM TS2900

Questions and Answers:

I
Isabel CastroAug 14, 2025
Why do I get HTML error 404 when launching the IBM Storage Web User Interface?
- Z
  Zachary HardyAug 14, 2025
  Several factors can cause an HTML 404 error when launching the Web User Interface: * Incorrect account name or password (remember they are case-sensitive). * Other users issuing commands simultaneously. * Outdated library firmware (check for updates at http://www.ibm.com/storage/). * Loose Ethernet cable. * Incorrect IP, netmask, or gateway addresses in network parameters. * Incorrect IP address in the web browser. * Using a standard Ethernet cable instead of a crossover cable for direct PC to library connections. * Faulty Ethernet cable or network hub/switch port.
J
Jose JimenezAug 17, 2025
What to do if IBM TS2900 Storage reports repeated errors?
- K
  Kerry GutierrezAug 17, 2025
  If your library is reporting repeated errors, try the following: 1. Reset the library. 2. If errors persist, power cycle the library. If no errors are reported after these steps, resume normal library operations. If the library still fails, reset factory defaults. If no errors are reported, resume normal library operations.
A
Alexander GillAug 21, 2025
What to do if my IBM Storage library issued an error code?
- C
  Christopher RiddleAug 21, 2025
  If your library issues an error code, follow these steps: 1. Note the error code. 2. Power cycle the library. If the error does not recur, resume normal library operations.
L
Laura OlsenAug 25, 2025
What to do if I have difficulty with IBM TS2900 Storage library functions?
- M
  Mark ThomasAug 25, 2025
  If you're having trouble with library functions, such as updating firmware or remote login, try the following: * Power cycle the library. * Ensure you're unlocking the entire magazine, not just the I/O station (if enabled), and retry the operation. * Carefully pull the magazine out of the library, stopping if you feel resistance.
H
Henry LawrenceAug 27, 2025
How to fix an IBM TS2900 cartridge that is not ejecting?
- A
  Alicia SmithAug 27, 2025
  If a cartridge is not ejecting from the drive, it might be due to a damaged cartridge case or tape. Try unloading the drive using the Operator Panel: Commands > Unload. Alternatively, power cycle the library.
M
Marie DiazAug 30, 2025
Why is my IBM TS2900 Storage Library firmware stuck during boot-up?
- C
  Cory PhillipsAug 31, 2025
  If the library firmware appears hung during the boot-up process, it may be because all firmware (library and drive) is not at the latest level. Power OFF the library and wait at least 1 minute before powering it ON to recover from the problem. If a library firmware update was completed, try repeating the update procedure.
T
Teresa WigginsSep 3, 2025
What to do if the IBM Storage bar code reader cannot read a label?
- J
  Janice SmithSep 3, 2025
  If a bar code label cannot be read, export the suspect cartridge from the library. Confirm that the bar code label is not damaged or missing, and replace it if necessary. Then, import the cartridge back into the library and inventory the library. If no errors are reported, resume normal library operations.
J
John WilkinsSep 6, 2025
What should I do if I receive a TapeAlert flag on my IBM Storage?
- T
  Tyler StricklandSep 6, 2025
  If you receive a TapeAlert flag, make note of it. Then, power cycle the library. If the TapeAlert does not recur, resume normal library operations.
B
Brenda HerreraSep 9, 2025
What to do if the IBM TS2900 Storage magazine won't unlock?
- X
  xmercerSep 10, 2025
  If the magazine will not unlock after issuing the Unlock Magazine command, it could be partially removed or stuck. Power cycle the library. You can also try unlocking the magazine again via the Operator Panel or Web user Interface. If the magazine does unlock, resume normal library operations.

IBM TS2900 Specifications

General

Number of Tape Drives	1
Number of Cartridges	9
Interface	6 Gbps SAS
Encryption	AES 256-bit
Tape Drive Options	LTO Ultrium 8, LTO Ultrium 7
Data Transfer Rate	Up to 300 MB/s (native), 750 MB/s (compressed)
Native Capacity	12 TB (LTO 8), 6 TB (LTO 7)
Compressed Capacity	Up to 30 TB per cartridge
Max Data Transfer Rate (Native)	300 MBps (LTO 8), 300 MBps (LTO 7)
Max Data Transfer Rate (Compressed)	Up to 750 MB/s

Summary

Safety and Environmental Notices

Safety Notices Overview

Describes safety notices with symbols and reference numbers for severity of safety conditions.

Danger Notices

Explains danger notices, lethal/hazardous situations, and symbol usage.

Caution Notices

Explains caution notices, hazardous situations, and accompanying symbols.

Laser Safety and Compliance

Details compliance with Class I laser product standards and safeguards.

Safety Inspection Procedure

Outlines steps for performing a safety inspection before servicing the unit.

Rack Safety Guidelines

Provides general safety information for all rack-mounted devices, including DANGER notices.

Power Cord Safety

Explains safe usage of IBM-provided power cords and grounding requirements.

NEBS Compliance Cautions

Details cautions and compliance statements for NEBS certification.

Preface

Related Publications

Lists other IBM publications relevant to the TS2900 Tape Autoloader.

Product Description

Front Panel Components

Describes the components of the TS2900 Tape Autoloader's front panel.

Cartridge Magazine

Details the cartridge magazine, its locations, and handling.

Rear Panel Components

Describes the components and connectors on the rear panel of the library.

Bar Code Reader

Explains the function and capabilities of the bar code reader.

SAS Host Interface

Describes the Serial Attached SCSI interface and its capabilities.

Encryption Features

Explains the encryption features supported by the library and drives.

Supported Internet Protocols

Lists the Internet protocols supported by the TS2900 Tape Autoloader.

SNMP Messaging

Details SNMP messaging, traps, and MIB files for monitoring.

Network Time Protocol

Explains the Network Time Protocol for clock synchronization.

Ultrium Tape Drives

Describes the supported Ultrium tape drives and their features.

Media Overview

Discusses tape media compatibility and types.

Logical Unit Number (LUN) Scanning

Explains LUN scanning requirements for host systems.

Location Coordinates

Describes cartridge location coordinates and element addresses.

Library Specifications

Provides physical, electrical, and environmental specifications.

Product Environment

Details the recommended environment for operating the library.

Supported Servers, OS, and Software

Lists supported servers, OS, adapters, and software.

Supported Device Drivers

Guides on installing and using device drivers.

User Interfaces

Operator Panel Overview

Describes the front panel components and their functions.

Web User Interface Setup

Explains how to manage the library via a web browser.

Installation and Configuration

Verifying Shipment Contents

Lists items to verify are included in the library shipment.

Choosing a Location

Details criteria for selecting a suitable location for the library.

Acclimation Procedure

Explains acclimating equipment to the environment to prevent condensation.

Installing Your Library

Covers installing the library, including deskside cover and rack mounting.

Operations

Operator Panel Operations

Covers operations performed via the Operator Panel interface.

Monitoring Library Status

Explains how to monitor the library's status and configuration settings.

Managing the Library

Details library management tasks like unlocking stations and moving cartridges.

Configuring the Library

Covers library configuration for auto cleaning, active slots, and modes.

Servicing the Library

Provides diagnostic tools for troubleshooting and maintenance.

Web User Interface Operations

Explains operations performed using the Web User Interface.

Updating Library and Drive Firmware

Media Information

Data Cartridges

Describes generations of IBM Ultrium data cartridges and their colors.

Cartridge Compatibility

Information on Ultrium data cartridge compatibility with drives.

Capacity Scaling

Controls cartridge capacity using the SET CAPACITY SCSI command.

LTO Type M Cartridges (M8)

Explains the new LTO8 capability for 9 TB native capacity cartridges.

WORM Cartridges

Details WORM support for data security applications.

WORM Media

Describes the specially formatted WORM tape cartridge required.

Data Security on WORM Media

Explains built-in security measures for WORM data.

WORM Media Errors

Lists conditions that cause WORM media errors.

WORM Capability Requirements

Details requirements for using WORM capability.

Cleaning Cartridge

Describes the IBM Ultrium Universal Cleaning Cartridge.

Cartridge Memory Chip (LTO-CM)

Explains the LTO-CM chip and its function.

Bar Code Labels

Provides information on bar code labels and their requirements.

Write-Protect Switch

Explains the function of the write-protect switch on tape cartridges.

Cartridge Care and Handling

Provides guidelines for handling cartridges to prevent damage.

Provide Training for Media Handling

Emphasizes training personnel on media handling and procedures.

Proper Packaging for Shipping

Guidelines for packaging cartridges for shipping to prevent damage.

Acclimation and Environmental Conditions

Details acclimation and environmental conditions for cartridges.

Thorough Inspection of Cartridges

Steps for inspecting cartridges for damage before use.

Handling Cartridges Carefully

Provides guidelines for careful handling of tape cartridges.

Examples of Cartridge Problems

Illustrates common cartridge problems and their potential solutions.

Repositioning or Reattaching Leader Pin

Instructions for repositioning or reattaching a leader pin.

Reattaching a Leader Pin

Describes the procedure for reattaching a leader pin using the kit.

Disposing of Tape Cartridges

Provides guidelines and regulations for disposing of tape cartridges.

Ordering Media Supplies

Lists cartridges and media supplies available for order.

Troubleshooting

How the Library Reports Problems

Explains how the library alerts users to problems via messages and LEDs.

Library Error Message Content

Details the content of library error messages and their logs.

Diagnosing a Problem

Provides a table for diagnosing common cartridge and communication problems.

Troubleshooting Cartridge Magazine Issues

Troubleshooting steps for magazine unlock and removal issues.

Troubleshooting Communication Functions

Troubleshooting steps for library function difficulties.

Troubleshooting Encryption Issues

Troubleshooting steps for encryption-related errors.

Troubleshooting Firmware Issues

Troubleshooting for firmware boot-up process issues.

Interpreting Front Panel LEDs

Interpreting front panel LEDs for status and problems.

Troubleshooting Host Attachment Interface

Troubleshooting host attachment interface problems.

Installation and Configuration Problems

Addresses problems caused by software or OS configuration errors.

Troubleshooting ITDT Issues

Troubleshooting issues related to the ITDT tool.

Troubleshooting Library Not Booting

Troubleshooting steps for a blank operator panel or display.

Downloading Logs

Procedures for downloading library or drive logs.

Troubleshooting NTP Issues

Troubleshooting NTP time update issues.

Troubleshooting Power Issues

Troubleshooting library power problems.

Troubleshooting Web User Interface

Troubleshooting Web User Interface problems.

Isolating Host Attachment Interface Problems

Isolates failures related to Host Bus adapter (HBA) connectivity.

Installation and Configuration Problems

Addresses problems caused by software or OS configuration errors.

Service Procedures

IBM Tape Diagnostic Tool (ITDT)

Describes the ITDT tool for firmware updates and diagnostics.

Contacting IBM Technical Support

Steps to follow before contacting IBM technical support.

Appendix A. Information for Trained IBM Service Personnel

Web User Interface Service Login

Guides service personnel on logging into the Web UI.

Logging into the Web User Interface

Steps to access the Web UI using the library's IP address.

Web User Interface Menus

Lists menu options available in the Web UI.

User Privilege Comparison

Compares user privilege levels (User, Superuser, Admin, Service).

Connecting via Telnet Service Port

Enables Telnet service port for extended troubleshooting by IBM personnel.

Drive or Cartridge Removal

Procedures for drive and stuck tape removal and recovery.

Removing Library Chassis Cover

Procedures for removing and reinstalling the library chassis cover.

Removing Tape Drive from Library

Step-by-step guide for removing the SAS tape drive.

Reinstalling Tape Drive in Library

Reverses the steps for removing the tape drive.

Manually Removing Tape Cartridge

Procedures for determining cartridge condition and manual removal.

Replacing the Library

Internal View of Library

Removing Tape Drive

Step-by-step guide for removing the SAS tape drive.

Reinstalling Tape Drive

Reverses the steps for removing the tape drive.

Manually Removing Tape Cartridge

Procedures for determining cartridge condition and manual removal.

Appendix B. Error Codes

Library Error Codes

Details library error codes, panel indications, and required actions.

Drive Error Codes

Lists drive error codes, panel indications, and required actions.

Web User Interface Error Messages

Lists Web UI error messages, titles, and issuing panels.

Trap Definitions (Types)

Appendix C. TapeAlert Flags

TapeAlert Flags Supported by Library

Lists TapeAlert flags supported by the library mechanism.

TapeAlert Flags Supported by Ultrium Tape Drive

Lists TapeAlert flags supported by the Ultrium tape drive.

Appendix D. Sense Data

Sense Key Definitions

Defines various Sense Key codes used for error reporting.

Library Sense Data

Lists Additional Sense Codes (ASC) and Qualifiers (ASCQ) for library errors.

Tape Drive Sense Data

Details the structure and meaning of Ultrium Tape drive sense data.

Glossary

Notices

Trademarks

Lists trademarks and registered trademarks of IBM and other companies.

Electronic Emission Notices

Provides electronic emission notices for various countries.

United States FCC Notice

Details FCC compliance for Class A digital devices.

Canada Notice

Provides Canadian ICES-3 (A)/NMB-3(A) compliance notice.

European Community and Morocco Notice

Details EC directive compliance for electromagnetic compatibility.

Australia and New Zealand Class A Statement

Class A product statement regarding potential radio interference.

Germany Notice

German EU notice for Class A equipment regarding EMC.

Deutschland EMVG Compliance

German compliance statement for EMVG and EMC Directive.

People's Republic of China Notice

Compliance notice for Class A equipment in China.

Taiwan Notice

Provides product service contact information for Taiwan.

Japan VCCI Notice

VCCI compliance statement for Japan.

Japan JEITA Notice

JEITA compliance notices for products based on current and phase.

Korea Notice

Korean compliance notice for office equipment.

Russia Notice

Russian notice regarding Class A equipment and potential interference.

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