Troubleshooting
IC-0170/IU-0170/IC-0220/IU-0220
NOTE: Refer to “Troubleshooting WU-0100” on
page 106 for that model.
PROBLEM CHECKLIST
Problem Possible Cause Correction
Ice machine does
not operate
No electrical power to
the ice machine.
Replace the fuse/reset the
breaker/turn on the main
switch/plug power cord
into receptacle.
Ice machine needs to
be turned on.
Turn 'ICE/OFF/WASH'
switch to 'ICE'.
Damper in open
position (down).
Damper must be in upright
position and capable of
swinging freely.
Ice machine
stops, and can
be restarted by
turning the ice
machine OFF/
ON.
Error Code
stopping the ice
machine..
Refer to “Error Codes"
Ice sheet is thick
Water trough level is
too high.
Adjust ice thickness float.
Ice damper was opened
then closed in the
harvest cycle before the
ice released.
Allow ice to thaw and
release from evaporator,
then restart
Ice machine
does not release
ice or is slow to
harvest.
Ice machine is dirty. Descale and sanitize the ice
machine
Ice machine is not level. Level the ice machine
Low air temperature
around ice machine
Air temperature must be
at least 50° F (10°C).
Troubleshooting
Ice thickness probe is
out of adjustment
Adjust ice thickness probe.
75