iDect Loop Plus Twin - Troubleshooting; Common Problems and Solutions

55
9 TROUBLESHOOTING
If you have diculty with your phone, please try the suggeson listed
below.
Please contact the technical support of the network provider for further
informaon. This telephone is not equipped with a grounding funcon!
Therefore some of the funcons may be limited when used in PBX
systems.
Problem Soluons
My telephone does
not work at all.
-
Make sure the baeries are installed and charged correctly.
For opmum daily performance, return the handset to the
telephone base aer use.
-
Make sure the power adapter is securely plugged into an
outlet not controlled by a wall switch.
-
Make sure the telephone line cord is plugged rmly into
the telephone base and the telephone wall jack.
-
Unplug the electrical power to the telephone base. Wait
for approximately 15 seconds, then plug it back in. Allow
up to one minute for the handset and telephone base to
synchronize.
-
Remove and re-insert the baeries. If that sll does not
work, it might be necessary to purchase new baeries.
-
Disconnect the telephone base from the telephone wall
jack and plug in a working telephone. If the other tele-
phone does not work, the problem is probably in the wiring
or the telephone service. Call your telephone service pro-
vider.
Low baery shows
on screen.
-
Place the handset in the telephone base for recharging.
-
Remove and re-install the baeries and use it unl fully de-
pleted, then recharge the handset in the telephone base.
-
If the above measures do not solve the problem, replace
the baeries.
The baeries do
not charge in the
handset or the
handset baeries
do not accept
charge.
-
Make sure the handset is placed in the telephone base
correctly.
-
Remove and reinstall the baeries, then charge for up to
14 hours.
-
Purchase new baeries.