Why isn't my iPod/iPhone charging on the iHome IP39 Docking Station?
If your iPod or iPhone isn't charging on the iHome Docking Station, remove it and check for any obstructions on the connectors, both on the dock and your device. Reseat it firmly in the dock. Also, ensure your iPod/iPhone is working properly. If the issue persists, it could be related to the iPod/iPhone battery itself.
What to do if my iPod/iPhone does not respond to the iHome Docking Station?
If your iPod or iPhone isn't responding to the iHome Docking Station, remove it from the dock and check for any obstructions on the connectors of both the dock and your device. Then, reseat it properly. Ensure your iPod/iPhone software is up to date by upgrading it via iTunes. Also, confirm that your iPod/iPhone is working correctly before docking it. Note that the iHome Docking Station (iP39) does not support 3rd generation iPods.
What to do if my iHome IP39 doesn’t respond or has no power?
If your iHome Docking Station isn't responding or has no power, first, check that the AC adapter is properly plugged into both a functioning wall outlet and the power supply jack on the back of the unit. To verify the wall outlet is working, plug another device into the same outlet.
Why doesn't my iHome IP39 remote control work?
If your iHome Docking Station remote control isn't working, first, replace the battery with a new one. If that doesn't solve the problem, make sure you're pointing the remote control directly at the unit's IR window and are within 10 feet of the unit.
What to do if the sound is distorted on my iHome Docking Station?
If the sound from your iHome Docking Station is distorted, try decreasing the volume. If the sound source, like your iPod or iPhone, has poor quality, this can cause distortion, especially with high-power speakers. Try using a different audio source, such as a music CD. If you are using an iPod Shuffle or an older generation iPod, try reducing the output volume on the device itself and turn off bass boost.
General| FM radio | Yes |
|---|---|
| USB 2.0 ports quantity | 1 |
| Compatible products | iPhone, iPod |
Connect the AC adapter cable to the DC jack and plug into a wall outlet.
Open the dock, select an insert, and gently place your iPhone or iPod into the dock.
Details essential safety precautions for operating the iP39 unit to prevent hazards.
Solutions for when the unit does not power on or respond.
Troubleshooting problems with docking your iPhone or iPod.
Resolving issues with the unit not recognizing or responding to the docked device.
Fixes for when your iPhone or iPod does not charge.
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