TONEX Capture
Support
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Support
For any questions you may have, please refer to the FAQ webpage at: www.ikmultimedia.com/faq
Here you will find answers to the most commonly asked questions.
To submit a Technical Support Form, go to: www.ikmultimedia.com/support
For other requests such as Product, Sales, or Web info, please go to: www.ikmultimedia.com/contact-us
User Area
The User Area is a special section of our website specifically designed for our users.
Here you can easily edit your personal data, manage your product authorizations and licenses, and download
the latest IK products updates.
Access your User Area to be able to:
• Edit your Personal data.
• View and download the latest product updates, free content, and Sound Libraries.
• Access any current Promotions.
• View exclusive offers and pricing.
• Manage your earned JamPoints.
• View your Orders.
• Share your AmpliTube presets.
• Download firmware and hardware drivers.
• Access the IK Forum and more.
To access the User Area go to:
www.ikmultimedia.com/userarea
To access your User Area, please login with your User Name and Password created upon registration and
emailed to your registered email address. If you need to update your Password, you may do so at the User Area
login.
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