Service and Maintenance
Service and Maintenance
Keep the faulty module in place until you have a replacement unit; an empty
module greatly affects the airflow efficiency within the enclosure.
During service operation, place the enclosure on soft and clean surface to prevent
exterior damage. Do not place tools or other items on top.
When transporting the enclosure, repackage all disk drives separately in the
original package foam blocks. Replaceable modules can stay in the enclosure if
you are using the original package; if not, repackage them separately as well.
Disconnect the power cords before servicing or cleaning the enclosure.
Use a slightly moistened paper sheet or cloth for cleaning. Avoid using liquid or
sprayed detergent.
When replacing components, insert them as gently as possible while assuring full
engagement. Vibration and shock can easily damage hard drives.
Only qualified service personnel should open the enclosure.
Contact service personnel if any of the following situations occurs:
- The power cord or plug is damaged.
- The enclosure has been exposed to moisture.
- The system has not been working properly.
- The enclosure was dropped against a hard surface.
- The enclosure shows obvious signs of breakage.
To move the enclosure, more than one person might be necessary due to its weight.
Drives should be removed from the enclosure beforehand.
Important Notice
The use of Infortrend certified components is strongly recommended to ensure
compatibility, quality and normal operation with your Infortrend products. Please
contact your distributor for a list of Infortrend certified components (eg. SFP, SFP+,
HBA card, iSCSI cable, FC cable, memory module, etc.).
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