Ingenico iWL220 - Table of Contents

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This payment terminal manual is for merchants to provide them with secure processing of
card payments via the payment terminal. This manual constutes an integral part of the Pay-
ment Cards Service Agreement and the Payment Terminal Rental Agreement and, by signing
these agreements, the Merchant agrees to follow the terms and condions set out in this
manual.
Table of contents
Keypad features ......................................................................................................................3
Swipe card transacons .......................................................................................................... 4
Contactless card transacons .................................................................................................6
Chip card transacons ............................................................................................................ 8
Response codes in the event of transacon failure................................................................10
Transacon revocaon ...........................................................................................................12
Prinng out a copy of the receipt ...........................................................................................15
Closing a day ...........................................................................................................................16
Messages appearing on the screen ........................................................................................18
Switching the paper roll .........................................................................................................19
Technical support
• assistance with issues related to card transacons: 67444444; e-mail:
poshelp@swedbank.lv
• communicaon with technical support: 67357057; pos@hansab.lv
Issues reported outside business hours will be registered and solved at the rst opportunity
(normally on the following business day).