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NS-AC14PWH5-C
www.insigniaproducts.com
Restarting your air conditioner after storage
1 Make sure that the filter case and rubber plug are in place.
2 Make sure that the power cord and plug are in good condition.
3 Install new AAA batteries in the remote control.
4 Move your air conditioner to the location where you plan to use it and reconnect the exhaust hose and electrical plug.
5 Restart your air conditioner and make sure that everything runs smoothly.
Troubleshooting
Caution: Do not try to repair your portable air conditioner yourself. Doing so invalidates the warranty.
Problem Possible Cause Possible Solution
My air conditioner does
not start.
The air conditioner is
unplugged.
Make sure that your air conditioner is plugged in
and that the plug is pushed completely into the
outlet.
The fuse on the circuit is
blown or the circuit breaker is
tripped.
Check the house fuse/circuit breaker box and
replace the fuse or reset the circuit breaker.
Power failure.
If a power failure occurs, your air conditioner turns
off. When the power is restored, wait three minutes
to restart your air conditioner to prevent tripping
the compressor overload.
The current interrupter
device in the power cord has
tripped.
Press the RESET button located on the power cord
plug. If the RESET button will not stay engaged,
discontinue use of your air conditioner and contact
a qualified service technician.
FL appears on the display.
The water collection tank is full and must be
drained. Drain the tank and reset your settings. See
Emptying the water collection tank on page 22.
Room temperature is less
than the set temperature.
This is normal. The air conditioner automatically
shuts off when the room temperature equals, or is
less than, the set temperature. Adjust the
temperature setting, if needed.
My air conditioner does
not cool.
Airflow is restricted.
Make sure that there are no curtains, blinds, or
furniture blocking the front of your air conditioner.
The temperature control may
not be set correctly.
In COOL mode, decrease the temperature setting
by pressing the
button on the panel or the
remote control.
The air filter is dirty.
Clean the filter at least every two weeks. See
“Cleaning and maintaining your portable air
conditioner” on page 21.
The room may have been
hot.
You need to allow time for the room to cool down
after you first turn on your air conditioner.
The exhaust hose is not
connected or is blocked.
Connect the exhaust hose and make sure that it is
not obstructed and is functioning properly.
My air conditioner is
freezing up.
The cooling coils are iced
over.
Ice may block the air flow and obstruct your air
conditioner from properly cooling the room. Set
the mode control to Fan and the speed to High.
My air conditioner runs
too often or too long.
The area to be cooled is too
large for your air conditioner.
Contact Insignia Customer Care for your air
conditioner capacity required to cool the desired
area.
Doors or windows are open. Make sure that doors and windows are closed.
The venting hose is hot
When your air conditioner
runs continuously for a long
time, the hose becomes hot.
This is normal.