Instant VORTEX PLUS User Manual

27
Troubleshooting
Register your product today at instantappliances.com/support/register.
Problem Possible Reason Try This
Black smoke
coming from Air
Fryer
Using an oil with a low
smoke point
Cancel the Smart Program, unplug the oven and
allow it to cool to room temperature. Choose
a neutral oil with a high smoke point, such as
Virgin or Extra Virgin Olive Oil, Avocado, Canola,
Soybean, Safower, or Rice Bran.
Food residue on the
bottom of the cooking
chamber, or accessories
Cancel the Smart Program, unplug the oven and
allow it to cool to room temperature. Remove all
accessories from the cooking chamber and clean
the area as well as all accessories thoroughly.
Faulty circuit or heating
element
Cancel the Smart Program, unplug the oven and
allow it to cool. Contact Customer Care Team.
Note: Do not attempt to repair the appliance.
White smoke
coming from Air
Fryer
Cooking foods with
high fat content, such
as bacon, sausage, and
hamburger
Avoid air frying foods with a high fat content.
Check drip pan/crumb tray for excess oil or fat
and carefully remove as needed after cooking.
Water is vaporizing
producing thick steam
Pat dry moist food ingredients before air frying.
Do not add water or other liquid to cooking
chamber when air frying.
Seasoning on food has
blown into element
Be mindful when seasoning food.
Spray vegetables and meats before adding
seasoning so they adhere to the ingredients.
Air Fryer is
plugged in but
will not turn on
The appliance is not
properly plugged in
Ensure the power cord is plugged into the outlet
rmly.
Outlet is not powered
Plug in another appliance to the same plug to test
the circuit.
Move the Air Fryer to another plug.
Door is open Ensure the oven door is closed.
All lights
ash and
a code
appears on
the display
E1
Broken circuit of the
thermal sensor
Contact Customer Care Team.
E2
Short circuit of the
thermal sensor
Contact Customer Care Team.
If the problems persist or for any service issue, contact an authorized service
representative at support@instantappliances.com or by creating a support
ticket instantappliances.com/support.

Instant VORTEX PLUS Specifications

General

Functions	Air Fry, Roast, Broil, Bake, Reheat, Dehydrate
Control Type	Digital
Material	Stainless Steel
Programs	6
Cooking Presets	Yes
Dishwasher Safe Parts	Yes
Capacity	6 quarts
Power	1500W
Temperature Range	95°F to 400°F
Timer	60 minutes