How to fix ION Portable Speakers when it is not charging?
Make sure the USB-C® cable is properly connected to the power input, the power adapter, and the power outlet to ensure your ION Portable Speakers are charging correctly.
What to do if audio drops out when playing music via Bluetooth on ION Explorer Express?
If you experience audio dropouts while playing music from a Bluetooth device on your ION Portable Speakers, it might be trying to link to another speaker. Exit Stereo-Link™ mode by double-pressing the Stereo-Link™ / Repeat button. If there is another speaker within range, wait for your unit to link to it.
What to do if the sound is distorted on ION Explorer Express?
If the sound from your ION Portable Speakers is distorted, try lowering the volume control of your sound source.
Why is there too much bass on my ION Explorer Express Portable Speakers?
If there is too much bass when using your ION Portable Speakers, try adjusting the tone or EQ control on your sound source to lower the bass level. Also, check to see if the BOOM function is enabled, and disable it by pressing the BOOM button™.
Why do I hear a hum when cables are connected to my ION Portable Speakers?
If you hear a hum when cables are connected to your ION Portable Speakers, disconnect cables from the input jacks to see if it’s a faulty cable. Also, ensure the signal cables are not placed near power cables, and connect all audio equipment power cables to outlets which share a common ground.
How to make the microphone louder than the music on ION Portable Speakers?
If you can’t hear the microphone over the music volume on your ION Portable Speakers, turn down the music volume from your source.
General| Battery Life | Up to 10 hours |
|---|---|
| Water Resistance | IPX5 |
| Bluetooth | Yes |
| USB Charging Port | Yes |
| AUX Input | Yes |
| Built-in Microphone | No |
| Light Effects | Yes |
| Output Power | 20W |
| Microphone Input | Yes |
| Weight | 3.5 kg |
| Bluetooth Range | Up to 100 ft (30.5 m) |
Detailed technical specifications of the ION Audio Explorer™ Express.
Information regarding trademarks and licenses associated with the product.
Lists the items included in the Explorer™ Express package.
Provides information on how to get support and find product updates.
Instructions on how to charge the Explorer™ Express and manage battery life.
Guidelines for using the Explorer™ Express in outdoor environments and proper care.
Details the controls and display elements on the front of the Explorer™ Express.
Describes the ports and connections available on the rear of the Explorer™ Express.
Instructions on how to download and use the ION Sound Control™ app.
Steps to connect your Bluetooth device to the Explorer™ Express.
Guide to connecting two Explorer™ Express speakers for stereo sound.
How to tune, save, and recall radio stations on the Explorer™ Express.
Instructions for playing music from a USB drive.
How to use the USB port to charge external devices.
Solutions for common problems like charging, sound distortion, and connectivity.
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