9.2
LED Color Reason Suggested Action
power Off No power supplied to BDE Get a qualied person to check the power being
supplied to the BDE, it should be between 11 –
2VDC at the input to the BDE and capable of
providing up to 50W.
power Amber Power supplied to BDE, BDE
switched off
Remove the SIM cover and ensure that the on/off
switch is in the on positions. With this switch in the
on position the LED should be green. If the switch is
on and this LED remains amber then call your
service provider for assistance.
status Red
Flashing
BDE cannot communicate
with ADE – check
connections.
Get a qualied person to check the connection
between the BDE and ADE, this should include the
connections at the BDE and ADE and the entire
cable between them.
signal Red No network signal
detected.
It is valid for this LED to go read for short periods of
time but it should not remain red. If it remains red
it implies that there is a problem with the
equipment. Please call your service provider and
report all the information you can see on the web
pages as well as the LED colours.
gps Red No GPS signal You may be in an area where a gps signal cannot be
received, if the vessel moves and the problem
persists then contact your service provider and
report that internal GPS has failed.
data Amber Access to network denied -
see Web Page for details.
Access to the Iridium network has been denied,
there are a number of reasons for this below for
details.
voice Amber Access to network denied -
see Web Page for details.
Access to the Iridium network has been denied,
there are a number of reasons for this below for
details.
Iridium Openport Terminal I 9 Troubleshooting
Suggested actions for the following fault conditions:
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