www.irobot.com 17
Troubleshooting
Refer to the chart below to resolve Looj’s problem. If the problem is not
resolved, visit www.irobot.com/support(page18).
Observation Likely Cause What to do
Remote transmission
light does not light up
on the remote.
Batteries were inserted
incorrectly or have depleted.
Power may not be on.
Check the battery orientation or replace with
fresh batteries. Switch the remote power
button to the “on” position.
Robot is not
responding to the
remote control
handle.
Robot power is off or there is
radio interference between the
remote control handle and robot.
Check to see that both power buttons are on
and both robot and remote control handle
lights are flashing when a remote button is
pressed. If not, try to improve reception by
raising the remote control handle above the
height of the gutter while operating.
Auger will not insert
into robot.
Insertion hole is clogged. Clean out hole with toothpick or forced air.
Auger stops spinning
and loud clicking
sound is heard.
Clutch has slipped on auger. Turn off the auger and back up the robot
away from any debris. Try spinning the auger
in a clear area to test it.
Auger is spinning
but robot is not
moving.
Robot movement has stopped
due to debris stuck in robot track.
Retrieve robot, clean the wheels and test it
on the ground to make sure it is operating
properly before placing back into the gutter.
Robot is stuck on
gutterstrap.
Gutterstrap is too low or
improperly installed.
Checkgutterstrapforpreviouslyexisting
damage or improper installation. Looj
fits under all standard 2
1
/4” gutterstrap
installations.
Improving the range of the remote control handle
Shouldyouexperiencesignallossfromtheremotecontrolhandleto
iRobot Looj while it is cleaning, touch the front of the handle to the gutter
tomaximizetherange.
TIP: This works with aluminum and other metal gutters but not with
vinyl or plastic gutters.
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