Q. HOW DO I UNLOCK THE datAshur IF THE BATTERY IS DEAD?
A. Your datAshur has a built-in rechargeable battery. Even if the battery is fully discharged you can still continue to use the
drive by following the instructions below:
Connect the datAshur to a USB port on any computer
While connected to the computer, enter the User or Admin PIN to unlock the drive
While connected to the USB port, the internal battery will automatically charge - this is
shown by a flashing BLUE LED.
We recommend you keep the datAshur connected for approximately 1 hour to fully charge the battery.
Q. HOW DO I CHANGE THE DEFAULT PIN CODE?
A. Please follow this procedure:
Press the Key Button
Within 10 seconds enter the Current User PIN and press the Key Button again
Press and hold the Key Button for 3 seconds
Enter a New User PIN number (The PIN must be 7 - 15 digits long)
Press the Key Button to store the New User PIN
Re-enter the New User PIN number
Press the Key Button to confirm the New User PIN.
Q. WHAT IF I FORGET MY PIN CODE ON MY datAshur?
A. If you forget the User and Admin PIN, there is absolutely no way of gaining access to the data stored on the drive, there are
no back doors into the drive.
You will need to completely reset the datAshur by following the directions in this User Manual. By resetting the drive, all data
stored on the datAshur will be deleted.
When the datAshur is reset the following occurs:
• A new encryption key is generated
• The User and Admin PIN are deleted
• All the data on the datAshur is deleted
• A new User PIN will need to be set
• The datAshur will need to be formatted
To Next Page
Loading...
