Diagraph - an ITW Company PA/4600 & PA/6000 User Manual
Troubleshooting Page 38
Troubleshooting
5.3 Problem - Solution Matrix
GENERAL
Problem Cause Correction
Multiple labels are fed out of
the printer, without a pause
between labels, each label has
printedinformationonit.
Label Present is installed, but
the web alignment does not
allow the label to cover the
sensor
Adjust the web guides in the
printer and ensure the supply
roll is firmly against
the inner
unwind disk (see
page 17).
Adjustthetamppadinand out
to properly cover the sensor
when a label is fed (see
page 19).
Label Present is installed, but
thesensorismountedwherethe
auto‐retractsensorbelongs.
Swap cables connecting the
auto‐retractandlabelpresent.
Label Present is not installed,
buttheoptionisenabled.
Disable the sensor in the OTS
screen of Label Present (see
page 26
)
Label Format is not set for
applicatormode.
Checkformattoensure thatthe
format is set up for an
applicator system, and not a
tabletopprinter.
Aprinted labelisfed,followed
byoneormoreblanklabel(s)
Rewind tension is too high,
liner is not permitted to
backfeed
Check the motor connections,
MCUboard, andverifythatthe
PrinterModelselectedisSATO
Lt.(see
page 26
)
Printer gap or I‐mark sensor
requirescalibration
Calibrate the printer’s sensor
according to the printer’s user
manual.
Supply roll is signalling label
lowtoosoonorincorrectly
Label Low Sensor is not
present,butenabledintheuser
interface
Disable the Label Low Sensor
(see
page 26
)
Label Low Sensor position not
closeenoughtounwindhub
Remove the Label Low Sensor
by disconnecting the cable,
unlocking the jam nut and
unscrewing the sensor. Move
thesensor closerto the unwind
hub.Re‐install the jam nut and
re‐connectthecable.
Backfeed is not set to
AFTER
Set printer to backfeed
AFTER or change format
to specific backfeed After
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